Kimberly Bolin
Belmont,NC
Summary
. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Office Manager
East Coast
02.2020 - 01.2023
- Plumbing & Renovation
- Payroll- Weekly approved payroll for each employee
- Quality control- Inspected materials used on jobs to see if any damage before sending out on jobsite.
- Scheduling- Answered phone calls to set up appointments for quotes.
- Safety Procedures- Assured all my workers were caught up on safety procedures.
- Updated reports, managed accounts, and generated reports for company database
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Defined clear targets and objectives and communicated to other team members
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
Assistant Manager
Bojangles
06.2011 - 07.2019
- Customer Service- Every customer left happy and satisfied was goal every day
- Cash Handling- Counting safe, teals, and deposits each day then depositing it at bank after each shift
- Truck Ordering- Made sure all supplies were always at store, ordering each item accurately depending on each promotion
- Crew Scheduling- Followed forecasting chart and scheduled each shift according to what forecast said could have on labor
- Food Safety- Serve Safe Certified
- Workplace Safety- Ensured all employee’s including myself was going by workplace safety rules and none were being broken
- Verbal Communication- Great communication between guest, crew/management/supply company.
Education
COMMUNICATION SKILLS Computer Application for Business with Lab Advanced Composition Nutrition, Health -
Associate degree - general business
DeVry University
03.2023
Medical billing and coding - undefined
Bryant & Stratton College
Skills
- Product and service knowledge
- Sales monitoring
- Orientating and training
- Customer relations
- Strategic Planning
- Microsoft Office expertise
- Training and development
- Staff training and development
- Time Management
- Staff development
- Handling Complaints
- Customer Service Management
Timeline
Office Manager
East Coast
02.2020 - 01.2023
Assistant Manager
Bojangles
06.2011 - 07.2019
COMMUNICATION SKILLS Computer Application for Business with Lab Advanced Composition Nutrition, Health -
Associate degree - general business
DeVry University
Medical billing and coding - undefined
Bryant & Stratton College
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