Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Borden

Port Orchard,WA

Summary

Proven to enhance customer satisfaction and streamline operations, I leveraged my expertise in cash handling and exceptional customer service at AC Fairway to foster repeat business and maintain high accuracy levels. My adaptability and strong work ethic contributed to a significant reduction in wait times, showcasing my ability to meet and exceed employer expectations efficiently.

Overview

39
39
years of professional experience

Work History

Cashier

AC Fairway
04.2024 - 04.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Cook

Spirit Of Life Little Doves Childcare
09.2012 - 03.2024
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained food safety and sanitation standards.
  • Measured, weighed, and mixed appropriate ingredients according to recipe directions.
  • Coordinated checklists to keep kitchen clean, stocked and sanitary.
  • Adjusted recipes based on ingredient availability or customer request.

Lead Toddler Teacher

Chico Christian Childcare
01.2009 - 08.2012
  • Created a nurturing classroom environment that supported the social-emotional growth of young learners.
  • Promoted early literacy skills through engaging storytime sessions, interactive word games, and letter recognition activities.
  • Maintained accurate records of student attendance, behavior incidents, and academic progress, ensuring confidentiality and compliance with school policies.
  • Developed strong relationships with parents through regular communication, resulting in increased involvement in their children''s education.
  • Increased child engagement with creative lesson plans tailored to individual needs and interests.
  • Established routines and procedures that promoted a sense of orderliness, predictability, and security for toddlers.
  • Served as a mentor for new teachers entering the profession, providing guidance on curriculum planning, instructional strategies, and classroom management.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Promoted sensory development by providing access to different textures.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Integrated sensory-based activities to encourage fine motor skill development and hands-on learning experiences.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Implemented effective assessment strategies to monitor student progress and adapt instruction accordingly.
  • Contributed to a positive school culture by collaborating effectively with colleagues and administration on various initiatives and projects.
  • Applied play-based strategies to provide diverse approaches to learning.

Assitant Meat Cutter

Fairway Market
05.2005 - 08.2008
  • Cut meats to customer specifications and answered questions about specialty products.
  • Followed all food safety regulations to maintain a safe work environment for both employees and customers.
  • Maintained a clean and organized workspace for maximum productivity and safety.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Continuously sharpened knives and maintained equipment for optimal cutting performance.
  • Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
  • Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
  • Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
  • Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Collaborated with team members to keep the department fully stocked and visually appealing for increased sales.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Prepared poultry by cleaning, cutting and discarding inedible parts.
  • Contributed to overall store success by supporting other departments as needed during busy periods or staff shortages.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Identified cuts of meat, grading and pricing accordingly.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Replenished butcher counter displays to maintain fresh, appealing produce.
  • Trimmed fat to remove undesirable parts from cuts of meat.
  • Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
  • Set up displays and stocked shelves with fresh meats, rotating stock for quality.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Adjusted machine settings to accommodate different cuts of meat.
  • Calculated weight and quantity of meat to determine appropriate pricing for customers.

Bartender

Elks Lodge #431
04.1997 - 04.2005
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
  • Followed strict recipes and drink measurements to minimize product used.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.

Ore Terminal Ore Tester

Hunz & Hunz
01.1998 - 01.1999
  • Read, interpreted and followed written test instructions and procedures to accurately test products.
  • Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
  • Identified critical bugs through thorough testing processes, enhancing overall product performance.
  • Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.

Cook/Waitress

Dees Salmonbake Seaonal
04.1998 - 09.1998
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.

Fresh Produce Manager

Fairway Market
04.1993 - 04.1997
  • Conducted regular staff training sessions on proper handling and storage techniques for various types of produce, increasing product longevity and freshness.
  • Maintained strict quality control standards, ensuring only the freshest products were available for customers.
  • Evaluated vendor performance periodically to ensure adherence to quality standards and timely deliveries, negotiating better terms when necessary.
  • Streamlined ordering processes by working closely with vendors, leading to improved order accuracy and reduced lead times.
  • Implemented efficient inventory management processes, reducing stock discrepancies and improving overall stock control.
  • Boosted sales of fresh produce by implementing creative and eye-catching displays.
  • Implemented safety protocols within the department, minimizing risks associated with handling perishable goods or heavy equipment use during stocking.
  • Increased customer loyalty by addressing concerns promptly and implementing feedback-driven improvements within the fresh produce section.
  • Organized promotional events to increase awareness of seasonal items, driving sales growth in targeted categories.
  • Improved employee productivity through effective scheduling and task delegation, ensuring all team members had clear responsibilities within the department.
  • Reduced waste levels by regularly monitoring inventory and adjusting orders accordingly.
  • Optimized store layout to facilitate a more seamless shopping experience for customers in the fresh produce department.
  • Continuously monitored industry trends, adapting department offerings to align with evolving consumer preferences for healthy eating options.
  • Enhanced customer satisfaction by providing knowledgeable and friendly service in the fresh produce department.
  • Worked closely with store management to develop strategies that aligned with overall company goals while maximizing profitability within the fresh produce division.
  • Collaborated with other department managers to create store-wide promotional events, driving cross-selling opportunities and increasing overall revenue.
  • Coached and mentored new team members.
  • Maintained produce display, and prep and storage areas in clean and orderly condition.
  • Maintained produce area and kept produce storage area clean and sanitary.
  • Assisted customers with produce questions.
  • Selected items for specials and marked down items to reduce losses.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Planned attractive produce displays, using color and texture to enhance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Kept department equipment in working order and advised general manager of equipment repair or replacement needs.
  • Negotiated with suppliers for favorable prices, terms, quality, and delivery.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Sales Associate,

Native Carvings/Doorknob/Gift Corner
04.1990 - 04.1993
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Developed strong rapport with customers and created positive impression of business.

Information, Tickets and Tours

Recreation Services USN
04.1985 - 04.1990

Gave information about the base and surrounding areas to new families moving into the area

Sold tickets to Southern California amusement parks, Beach Cabin reservations and R.V. spots on the Base

Organized and sold tours to Garment district and Price is Right game shows and ski trips in Southern California

  • Provided excellent customer service, resolving guest concerns professionally and courteously.
  • Maximized client retention through exceptional customer service and timely followups.

Education

High School Diploma -

Central Kitsap High School
Silverdale, WA
06.1983

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Product restocking
  • Product Knowledge
  • Guest inquiries
  • ID Verification
  • Liquor regulations and compliance
  • Spirit, wine, and beer expertise
  • Honest and Dependable
  • Reliable and Responsible
  • Adaptable and Flexible

Timeline

Cashier

AC Fairway
04.2024 - 04.2024

Cook

Spirit Of Life Little Doves Childcare
09.2012 - 03.2024

Lead Toddler Teacher

Chico Christian Childcare
01.2009 - 08.2012

Assitant Meat Cutter

Fairway Market
05.2005 - 08.2008

Cook/Waitress

Dees Salmonbake Seaonal
04.1998 - 09.1998

Ore Terminal Ore Tester

Hunz & Hunz
01.1998 - 01.1999

Bartender

Elks Lodge #431
04.1997 - 04.2005

Fresh Produce Manager

Fairway Market
04.1993 - 04.1997

Sales Associate,

Native Carvings/Doorknob/Gift Corner
04.1990 - 04.1993

Information, Tickets and Tours

Recreation Services USN
04.1985 - 04.1990

High School Diploma -

Central Kitsap High School
Kimberly Borden