Amanda Pancer

• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
• Set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Maintained effective supply levels by monitoring and reordering food stock and dry goods.
• Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
• Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
• Motivated staff to perform at peak efficiency and quality.

• Assembled components with minimal supervision, exceeding expected project milestones.
• Collaborated with team members to improve production processes and maintain quality standards.
• Completed durable assemblies and subassemblies with hand and power tools.
• Organized workstations to maximize productivity, reduce distractions and meet deadlines.
• Completed tasks on time to meet quality and safety standards.

• Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Prepared dining room for service by cleaning , organizing tables and placing table settings.
• Answered customer questions about hours, seating, and menu information.
• Complied with food safety and food hygiene regulations to safeguard public health.

Ordered and researched subpoenas.

• Discovered and confirmed case information by retrieving [Type] and [Type] documents using [Software].
• Communicated pertinent information to clients via phone, email, and mail.

Interviewed clients to obtain information relevant to cases. ⦁ Prepared/bound documents, subpoenas, affidavits, orders and authorizations for attorneys

• Contacted clients to schedule appointments and discuss progress of cases.