Kimberly Bowling
Fort Lauderdale,FL
Summary
Experienced Manager, known for my “find a solution” attitude, calm demeanor and inexhaustible work ethic, I am in my element when I’m solving problems, developing efficiencies and finding and helping employees reach their potential. I’m ready to make a positive and immediate impact as part of your successful team.
Overview
33
33
years of professional experience
Work History
Broward County Schools Substitute Teacher
Kelly Education Services
08.2023 - Current
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Provided instruction for students in core subject areas while upholding classroom routines/schedules to support a successful student environment.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Business Development Manager
Securitas Security Services, US
- Maintained current list of all prospects in electronic database, continuously updating data as circumstances change
- Prospected continuously in assigned sales territory for new clients through a variety of techniques including telephone solicitation and cold calling
- I also participated in trade associations and trade shows to build company visibility in the local area
- Developed pricing and business development strategies in collaboration with and under the direction of Region and Area management
- Analyzed local market to identify market opportunities, prospective companies and key decision makers
- Followed up on referrals and self-generated leads to identify buyer influences and any timing issues; monitored prospects’ contract calendars; prepared monthly reports on status of leads and other reports as required
- Developed and submitted proposals and responses to RFQs and RFPs issued by prospective clients
- Administer Security contracts and ensure proper follow up by operations staff.
District Manager
Securitas Security Services, US
01.2009 - 01.2023
- Provide leadership for district, ensuring delivery of quality services; 110+ direct reports and 150+ shared area officers, filling open positions effectively and timely
- Efficiently and effectively manage operations, achieving service and profitability objectives
- Authorize appropriate expenditures including equipment, supplies, and vehicles; ensure vehicles are properly maintained and administer driver training; ensure adequate inventory of uniforms and radios
- Maintain and submit payroll records and other required information; ensure scheduling is handled effectively to meet client requirements while controlling labor costs; review site reports to ensure post orders and client directions have been followed
- Recruit, select, orient, train and develop high caliber staff in collaboration with area management; plan, assign and direct work; coach employees to enhance skills, and carry out disciplinary action as necessary, meeting all state license mandates
- Full Profit and Loss responsibility; analyze operational and financial indicators to continuously improve performance
- Manage badging, fingerprinting needs as needed, ensure background checks are completed per contract directives
- Negotiate client contracts, support client start-ups, and provide security planning, assessments and surveys
- Maintain a positive, professional environment and provide input to company, promptly assisting in the resolution of legal, financial, human resources, and administrative issues.
Store Manager
Barnes & Noble
01.1996 - 01.2008
- Oversaw complete operation of bookstore, music store, café, and 50+ employees
- Responsible for sales, P&L, inventory control, strategic planning, merchandising, hiring and training, customer service, community relations/event planning, institutional sales, corporate sales, workload planning and scheduling, and facilities maintenance
- Maintained consistent track record of exceeding goals in sales, payroll, membership sales, electronic gift card sales, book fair sales and café sales
- Consistently exceeded “secret shopper” expectations for overall customer service
- Hosted events and book signingsmany requiring high security—well known authors, dignitaries including a former President, a Presidential candidate and various other political and pop culture figures
- Planned, staffed and managed the Miami Book Fair for Barnes and Noble
- Assisted in opening several new locations in South Florida, Nashville and Metro Atlanta.
Merchandise Manager
Kmart Fashions Corporation
01.1991 - 01.1996
- Directed the sales of soft lines products ($8 million annually) and was an integral part of the management team
- Hired, trained and motivated staff of 25 sales associates in Fashions while overseeing all store associates while Manager on Duty
- Opened/Closed store, handled cash and other operational concerns in a $21 million store
- Completed Management Training program in September of 1991 and was promoted to Assistant Fashion Manager
- Promoted in 1993 to a traveling Visual Merchandise Trainer
- Trained store management teams throughout Florida, Alabama, Puerto Rico and the US Virgin Islands.
Education
Bachelor of Science in Public Relations, Business Management -
Florida International University
04.1991
Associate of Arts Degree -
Miami-Dade Community College
12.1988
Skills
- Inventory Management
- Recruiting and Human Resource Best Practices
- Profit & Loss Management
- Business Growth/Development
- Operational / Facility Management
- Project Management
- CRM Platforms
- Relationship Building and Rapport
- Training and Mentoring
Affiliations
ASIS International, Local Chapter 104, Board of Directors, 2010-2020
Timeline
Broward County Schools Substitute Teacher
Kelly Education Services
08.2023 - Current
District Manager
Securitas Security Services, US
01.2009 - 01.2023
Store Manager
Barnes & Noble
01.1996 - 01.2008
Merchandise Manager
Kmart Fashions Corporation
01.1991 - 01.1996
Business Development Manager
Securitas Security Services, US
Bachelor of Science in Public Relations, Business Management -
Florida International University
Associate of Arts Degree -
Miami-Dade Community College
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