Kimberly Bowling
Fort Lauderdale,FL
Summary
Experienced Manager, known for my “find a solution” attitude, calm demeanor and inexhaustible work ethic, I am in my element when I’m solving problems, developing efficiencies and finding and helping employees reach their potential. I’m ready to make a positive and immediate impact as part of your successful team.
Overview
33
33
years of professional experience
Work History
Broward County Schools Substitute Teacher
Kelly Education Services
Fort Lauderdale, FL
08.2023 - Current
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Provided instruction for students in core subject areas while upholding classroom routines/schedules to support a successful student environment.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Business Development Manager
Securitas Security Services, US
- Maintained current list of all prospects in electronic database, continuously updating data as circumstances change
- Prospected continuously in assigned sales territory for new clients through a variety of techniques including telephone solicitation and cold calling
- I also participated in trade associations and trade shows to build company visibility in the local area
- Developed pricing and business development strategies in collaboration with and under the direction of Region and Area management
- Analyzed local market to identify market opportunities, prospective companies and key decision makers
- Followed up on referrals and self-generated leads to identify buyer influences and any timing issues; monitored prospects’ contract calendars; prepared monthly reports on status of leads and other reports as required
- Developed and submitted proposals and responses to RFQs and RFPs issued by prospective clients
- Administer Security contracts and ensure proper follow up by operations staff.
District Manager
Securitas Security Services, US
01.2009 - 01.2023
- Provide leadership for district, ensuring delivery of quality services; 110+ direct reports and 150+ shared area officers, filling open positions effectively and timely
- Efficiently and effectively manage operations, achieving service and profitability objectives
- Authorize appropriate expenditures including equipment, supplies, and vehicles; ensure vehicles are properly maintained and administer driver training; ensure adequate inventory of uniforms and radios
- Maintain and submit payroll records and other required information; ensure scheduling is handled effectively to meet client requirements while controlling labor costs; review site reports to ensure post orders and client directions have been followed
- Recruit, select, orient, train and develop high caliber staff in collaboration with area management; plan, assign and direct work; coach employees to enhance skills, and carry out disciplinary action as necessary, meeting all state license mandates
- Full Profit and Loss responsibility; analyze operational and financial indicators to continuously improve performance
- Manage badging, fingerprinting needs as needed, ensure background checks are completed per contract directives
- Negotiate client contracts, support client start-ups, and provide security planning, assessments and surveys
- Maintain a positive, professional environment and provide input to company, promptly assisting in the resolution of legal, financial, human resources, and administrative issues.
Store Manager
Barnes & Noble
01.1996 - 01.2008
- Oversaw complete operation of bookstore, music store, café, and 50+ employees
- Responsible for sales, P&L, inventory control, strategic planning, merchandising, hiring and training, customer service, community relations/event planning, institutional sales, corporate sales, workload planning and scheduling, and facilities maintenance
- Maintained consistent track record of exceeding goals in sales, payroll, membership sales, electronic gift card sales, book fair sales and café sales
- Consistently exceeded “secret shopper” expectations for overall customer service
- Hosted events and book signingsmany requiring high security—well known authors, dignitaries including a former President, a Presidential candidate and various other political and pop culture figures
- Planned, staffed and managed the Miami Book Fair for Barnes and Noble
- Assisted in opening several new locations in South Florida, Nashville and Metro Atlanta.
Merchandise Manager
Kmart Fashions Corporation
01.1991 - 01.1996
- Directed the sales of soft lines products ($8 million annually) and was an integral part of the management team
- Hired, trained and motivated staff of 25 sales associates in Fashions while overseeing all store associates while Manager on Duty
- Opened/Closed store, handled cash and other operational concerns in a $21 million store
- Completed Management Training program in September of 1991 and was promoted to Assistant Fashion Manager
- Promoted in 1993 to a traveling Visual Merchandise Trainer
- Trained store management teams throughout Florida, Alabama, Puerto Rico and the US Virgin Islands.
Education
Bachelor of Science in Public Relations, Business Management -
Florida International University
04.1991
Associate of Arts Degree -
Miami-Dade Community College
12.1988
Skills
- Inventory Management
- Recruiting and Human Resource Best Practices
- Profit & Loss Management
- Business Growth/Development
- Operational / Facility Management
- Project Management
- CRM Platforms
- Relationship Building and Rapport
- Training and Mentoring
Affiliations
ASIS International, Local Chapter 104, Board of Directors, 2010-2020
Timeline
Broward County Schools Substitute Teacher
Kelly Education Services
08.2023 - Current
District Manager
Securitas Security Services, US
01.2009 - 01.2023
Store Manager
Barnes & Noble
01.1996 - 01.2008
Merchandise Manager
Kmart Fashions Corporation
01.1991 - 01.1996
Business Development Manager
Securitas Security Services, US
Bachelor of Science in Public Relations, Business Management -
Florida International University
Associate of Arts Degree -
Miami-Dade Community College