Kimberly Boykin
Mona
Summary
Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.
Overview
5
5
years of professional experience
Work History
Case Manager
Wasatch Behavioral Health
11.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Human Service Worker
Wasatch Behavioral Health
07.2024 - 11.2024
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Established positive relationships with clients and assessed goals, working hard to address individual needs and tailor services to suit them.
- Acted as mandatory reporter of abuse.
- Described procedures, requirements, and benefits to clients.
Shift Supervisor
Embark Behavioral Health
11.2019 - 07.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Responded to and resolved client and staff questions and concerns while on shift.
- Enforced company policies and regulations with employees to maintain the physical and emotional safety of clients.
- Provided ongoing support to employees and clients during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Education
Master of Social Work - Social Work
Utah State University, Southwest Centers, UT
Nephi, UT08-2026
Bachelor of Social Work - Social Work
Utah State University, Southwest Centers, US
Nephi, UT04-2024
Associate of Applied Science - Addictions/Substance Use Disorders
Rio Salado College
Tempe, AZ04-2019
Skills
- Problem-solving, conflict resolution
- Case management
- Time management
- Case documentation
- Active listening
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Critical thinking
- Crisis intervention
- Interdisciplinary collaboration
- Staff management
Timeline
Case Manager
Wasatch Behavioral Health
11.2024 - Current
Human Service Worker
Wasatch Behavioral Health
07.2024 - 11.2024
Shift Supervisor
Embark Behavioral Health
11.2019 - 07.2024
Master of Social Work - Social Work
Utah State University, Southwest Centers, UT
Bachelor of Social Work - Social Work
Utah State University, Southwest Centers, US
Associate of Applied Science - Addictions/Substance Use Disorders
Rio Salado College
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