Kimberly Brady
Las Vegas,NV
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Operations Manager
Premier Management Services
08.2016 - Current
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Program Director, Hyperbaric Medicine Department
Valley Oaks Medical Group
07.2019 - 01.2023
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed high-impact programs for optimal results, focusing on strategic planning and execution.
- Led change management initiatives, fostering a positive organizational culture during periods of transition.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Implemented best practices in project management to optimize workflow efficiencies across the organization.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Monitored program performance to identify areas for improvement.
- Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
- Maintained and updated project related documents.
- Developed and implemented marketing strategies to promote program awareness and participation.
- Negotiated program contracts and agreements to obtain cost-effective pricing.
- Developed and recommended policies and procedures for evaluating programs.
- Identified risks and developed mitigation plans.
- Developed new program and feature ideas for station.
Program Director, Hyperbaric Medicine Department
OxyHeal Health Group
11.1995 - 11.2014
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Developed high-impact programs for optimal results, focusing on strategic planning and execution.
- Increased stakeholder satisfaction with proactive communication and timely issue resolution.
- Managed cross-functional teams to deliver exceptional program outcomes within budget and time constraints.
- Optimized resource allocation, ensuring the successful completion of multiple concurrent projects.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Implemented best practices in project management to optimize workflow efficiencies across the organization.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Championed process improvements that resulted in streamlined operations and cost savings.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Advanced community outreach efforts by forging strong relationships with local partners.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
- Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Monitored program performance to identify areas for improvement.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Developed and implemented marketing strategies to promote program awareness and participation.
- Established program policies and procedures to comply with regulatory requirements.
- Oversaw staff schedules and assignments to handle programming demands.
- Developed and recommended policies and procedures for evaluating programs.
Education
Certification - Hyperbaric Medicine
Certification - Safety Director
Certification - Technical Director
Certification - PVHO/ASME
Certification - Emergency Medical Technology (EMT_B)
Certification - Emergency Medical Technology Intermediate (EMT-I)
Skills
- Logistics Oversight
- Incidents Management
- Organizational Management
- Customer Retention
- Financial Management
- Workflow Optimization
- Document Control
- Data Analysis
- Performance Reporting
- Performance Monitoring
- Process Improvement
- Business Development
- Program Administration
- Customer Service
- Health and Safety Compliance
- Inventory Management
- Marketing
- Business Planning
- Inventory Control
- Product Management
- Delegation
- Risk Management
- Business Administration
- Schedule Management
- Procedure Development
- Decision-Making
- Operations Monitoring
- Client Relationships
Timeline
Program Director, Hyperbaric Medicine Department - Valley Oaks Medical Group
07.2019 - 01.2023
Operations Manager - Premier Management Services
08.2016 - Current
Program Director, Hyperbaric Medicine Department - OxyHeal Health Group
11.1995 - 11.2014
University of South Carolina - Columbia - Certification, Hyperbaric Medicine
OxyHeal University - Certification, Safety Director
OxyHeal University - Certification, Technical Director
OxyHeal University - Certification , PVHO/ASME
Mercy Medical Services - Certification , Emergency Medical Technology (EMT_B)
Mercy Medical Services - Certification, Emergency Medical Technology Intermediate (EMT-I)
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