Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

KIMBERLY BRASFIELD

Webb City,MO

Summary

Detail-oriented professional with extensive experience in client utilization reporting and program documentation. Skilled in effectively communicating complex benefit information, streamlining application processes, and ensuring policy compliance to enhance client satisfaction and program outcomes.

Overview

10
10
years of professional experience

Work History

Benefit Program Technician

FSD
Joplin, Missouri
02.2019 - Current
  • Assisted clients with benefit program inquiries and eligibility requirements.
  • Processed applications for various benefit programs efficiently and accurately.
  • Created reports on client utilization, program outcomes, and other performance metrics.
  • Educated clients on available benefits and application procedures clearly.
  • Responded to inquiries from clients regarding benefits, program requirements, and other related topics.

Medical Assistant

Mercy General Hospital
Joplin, Missouri
08.2015 - 01.2019
  • Assisted patients with intake procedures and medical history documentation.
  • Managed appointment scheduling and patient follow-ups efficiently.
  • Prepared examination rooms and ensured proper sterilization of instruments.
  • Educated patients on medication usage and treatment plans clearly.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Education

Some College (No Degree) -

MSSU
Joplin, MO

Some College (No Degree) -

Crowder College
WEBB CITY, MO

Skills

  • Benefit eligibility assessment
  • Application processing
  • Client utilization reporting
  • Policy compliance
  • Program documentation
  • Client relationship management
  • Data entry accuracy
  • Benefits education
  • Conflict resolution
  • Benefits explanation
  • Verbal and written communication

Custom

completed MO C. A. R. E training, adoption classes, trained in FACES, FAMIS & MEDES, supervised visits, education in resources for families and kids with disabilities and went to court many different times. Strong in documentation to be used by social worker or court

Timeline

Benefit Program Technician

FSD
02.2019 - Current

Medical Assistant

Mercy General Hospital
08.2015 - 01.2019

Some College (No Degree) -

MSSU

Some College (No Degree) -

Crowder College

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