Kimberly Breedlove
Summary
Professional and knowledgeable with several years of experience delivering customer service and administrative excellence, including clerical support and public/customer interaction. Excels in calendar management, scheduling, data entry and database administration. Highly efficient planning, problem-solving, and communication skills.
Overview
11
11
years of professional experience
Work History
Account Manager
Accelerated Claims Inc.
03.2016 - 09.2023
- Handled all Workers Compensation, General Liability, and Motor Vehicle injuries that present to the emergency room.
- Ensured that the appropriate insurance carrier is billed and settle bills/claims within a timely manner.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Contributed to team objectives in fast-paced environment.
- Compliant with all HIPAA policies. Worked directly with attorneys and insurance adjusters.
- Entrusted with keys to hospital and to cash office.
Assistant Director & Cook
KinderCare Learning Centers
08.2014 - 02.2016
- Completed supply orders and handled client tours.
- Food preparation for students and staff.
- Back-up infant & toddler teacher.
- Entrusted with facility keys in order to open/close facility daily per company guidelines.
- Trained new teachers & staff through observation, feedback, and professional development opportunities.
Bookkeeper/Receptionist
Cumberland County School System
04.2012 - 05.2014
- Responsible for all payroll of 80 employees.
- Accounts Receivable & Payable of all school bills.
- Created school budget, supply orders and requisitioning.
- Assisted in the hiring and onboarding of new employees by preparing orientation materials and providing guidance on company policies.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Prepared reports, proofreading, scheduling for Principal & Assistant Principal utilizing Microsoft programs, AS400, HRMS, SFO, and much more.
- Certified School Medication Clerk.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Entrusted elementary school liaison with master key(s) to the entire building.
Education
Bachelor of Science - Business Administration
Fayetteville State University
Fayetteville, NC05.2013
Associate of Arts - Hotel, Motel, And Restaurant Management
Fayetteville Technical Community College
Fayetteville, NC05.2008
Skills
- Customer Service
- Staff Management
- Payroll Preparation and Processing
- Cash Management
- Data Entry and 10-Key
- Inventory Management
Timeline
Account Manager
Accelerated Claims Inc.
03.2016 - 09.2023
Assistant Director & Cook
KinderCare Learning Centers
08.2014 - 02.2016
Bookkeeper/Receptionist
Cumberland County School System
04.2012 - 05.2014
Bachelor of Science - Business Administration
Fayetteville State University
Associate of Arts - Hotel, Motel, And Restaurant Management
Fayetteville Technical Community College
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