Adaptable and efficient professional with a versatile background in healthcare and experience in fast-paced environments. Proven ability to maintain professionalism while managing data and enhancing patient care. Committed to continuous learning and improving operational workflows.
Overview
20
20
years of professional experience
Work History
Tax Preparer
Diversified Tax Service
Houston, TX
03.2026 - Current
Gathered and validated client data to ensure precision in tax document preparation.
Analyzed client financial data to accurately calculate tax liabilities and identify applicable deductions.
Utilized tax software to input data and generate accurate tax returns
Educated clients on tax responsibilities and streamlined filing processes to enhance compliance.
Retina Exam Tech
Retina Specialists of MS PLLC
Biloxi, MS
07.2024 - 01.2026
Conducted comprehensive eye examinations and diagnostic tests to ensure accurate assessments.
Set up examination rooms and verified proper equipment maintenance to enhance patient care quality.
Delivered detailed guidance to patients on procedural steps, treatment methodologies, and essential post-care practices.
Collaborated with healthcare team to optimize patient workflow and care delivery.
Maintained comprehensive and precise electronic health records (EHR) by documenting patient interactions thoroughly.
Implemented and maintained safety standards through strict adherence to established protocols and guidelines.
Tax Preparer
Diversified Tax Service
Houston, TX
03.2024 - 05.2024
Gathered and validated client data to ensure precision in tax document preparation.
Analyzed client financial data to accurately calculate tax liabilities and identify applicable deductions.
Educated clients on tax responsibilities and streamlined filing processes to enhance compliance.
Reviewed and analyzed federal and state tax regulations to ensure adherence to legal requirements.
Sales Associate
Footlocker.com Inc.
Houston, TX
07.2022 - 10.2023
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Maintained knowledge of current promotions and sales to effectively communicate benefits to customers.
Ensured accurate inventory levels through regular stock checks and replenishment processes.
Collaborated with team members to achieve daily sales targets and improve store performance.
Medical Scribe
Gulfport Memorial Hospital
Orange Grove, MS
08.2017 - 02.2022
Managed documentation of patient encounters, facilitating accurate and efficient data entry into electronic health records.
Engaged with healthcare providers to strengthen communication channels and streamline documentation processes.
Analyzed clinical notes for precision, contributing to the improvement of medical record quality.
Guided training sessions for new scribes on hospital procedures and electronic systems functionality.
Entered complete data on examinations, treatment plans, lab results, and relevant information into charts to maintain precise medical documentation.
Conducted thorough documentation practices to maintain HIPAA compliance, prioritizing patient confidentiality and the security of sensitive information.
Massage Therapist
Harrah's Casino & Spa
Biloxi, MS
09.2015 - 03.2017
Executed individualized massage techniques to foster relaxation and effectively relieve client stress.
Executed Swedish and deep tissue massage treatments, focusing on muscle tension relief and client comfort.
Implemented systematic cleaning and organization protocols for treatment rooms to maintain a professional environment.
Engaged with spa team to formulate specialized wellness programs that cater to individual client requirements.
Sales Associate
Wireless Advocates
Biloxi, MS
02.2013 - 06.2015
Oversaw transaction processing through point-of-sale systems, maintaining high standards of accuracy and efficiency.
Trained new associates on customer service standards and operational procedures, fostering team development.
Applied innovative visual merchandising techniques to elevate product presentation and capture customer attention.
Resolved customer issues promptly and professionally, contributing to enhanced customer satisfaction and retention.
Medical Assistant
Medical Analysis LLC
09.2010 - 09.2011
Administered patient care procedures and assisted with examinations to support effective clinical operations.
Executed systematic updates of electronic health records, ensuring adherence to regulations and facilitating improved access to patient information.
Streamlined patient scheduling and follow-up appointment processes to enhance clinic efficiency.
Educated patients regarding treatment plans and medication usage to support health improvement.
Auto Transfusions Tech
Hospital Clinical Group
Pascagoula, MS
11.2006 - 11.2008
Operated blood cell saver equipment to optimize blood conservation for patients undergoing neurology and cardiac operations.
Monitored and assessed quality assurance protocols for cell saver units, prioritizing optimal performance and patient safety.
Monitored and maintained inventory levels to support uninterrupted surgical procedures with required equipment and supplies.
Maintained a safe working environment by adhering to safety regulations and company requirements for personal protective equipment.
Ophthalmic Medical Technician
Hogan’s Eye and Surgical Center
Gulfport, MS
07.2006 - 11.2006
Analyzed patient data through detailed assessments to identify visual acuity levels and ocular health status.
Utilized advanced diagnostic equipment, such as OCT and fundus cameras, to facilitate precise data collection for patient assessments.
Monitored and maintained sterile environments during ophthalmic surgeries while providing comfort and support to patients.
Delivered comprehensive guidance on pre- and post-operative care, ensuring patients grasped essential information for effective recovery.