Exceeded client expectations with innovative designs that incorporated their unique style preferences while adhering to budget constraints.
Selected appropriate materials, furnishings, and color schemes to achieve desired ambiance in various spaces.
Enhanced client satisfaction by creating aesthetically pleasing and functional interior spaces.
Delivered exceptional customer service by addressing clients'' concerns promptly and professionally.
Determined personalized needs, tastes and design preferences through thorough client consultations.
Developed space planning concepts, color palette selections, and textile presentations.
Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
Treatment Coordinator
Thurston Orthodontics
03.2015 - 04.2020
Increased case acceptance rates through persuasive presentation of treatment options and benefits.
Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
Researched billing issues, scheduled appointments and verified insurance coverage.
Laid out potential payment plans for patients.
Reduced no-show appointments by implementing a reliable reminder system including phone calls, texts, or emails as preferred by each individual patient.
Conducted interviews with patients to discuss health history, objectives and concerns.
Served as a liaison between patients, clinical staff, and external specialists during referral processes or collaborative care efforts.
Built strong relationships with referring providers through regular communication updates on shared cases.
Educated patients on proper oral hygiene practices, promoting long-term dental health and wellbeing.
Treatment Coordinator
Stebbins Orthodontics
01.2009 - 01.2014
Guided patients through their financial options while discussing treatments, offering flexible payment plans tailored to individual needs.
Increased case acceptance rates through persuasive presentation of treatment options and benefits.
Explained treatment choices to patients and helped determine best options.
Conducted thorough case presentations with families to ensure understanding of the treatment plan and its benefits.
Monitored patient referrals and worked with referring dentists to maintain a steady stream of new patients, contributing to the practice''s ongoing success.
Ensured a clean and safe clinical environment by adhering to strict infection control protocols during all procedures.
Fostered strong relationships with local schools and organizations as part of ongoing community involvement efforts.
Facilitated clear communication between patients, orthodontist, dental hygienists, assistants, and administrative staff for optimal care coordination.
Maintained detailed patient records, adhering to HIPAA regulations and keeping information secure.
Prepared patient X-rays and images for review by dentist.
Exposed, developed and mounted dental x-rays.
Realtor
Coldwell Banker
01.2005 - 06.2008
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
Wrote contracts to outline sales and purchases of properties.
Advised and informed prospective clients on current market activities and conditions.
Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Compared recently sold area properties to determine competitive market prices.
Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
Substitute Teacher, K-12
School District 5
01.1993 - 01.1997
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Provided one-on-one tutoring sessions for struggling students, helping them improve academic performance and gain confidence in their abilities.