Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Britt

Vero Beach

Summary

Dedicated Medical Assistant with experience at VBNRI, skilled in patient-focused care and medical records management. Proven ability to enhance patient outcomes through effective communication and education. Reliable team player adept at maintaining a compassionate environment while ensuring compliance with HIPAA regulations. Committed to supporting healthcare teams and improving patient experiences.

Overview

24
24
years of professional experience

Work History

Medical Assistant

VBNRI
09.2016 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures, and care plan instructions.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Medical Assistant

VOVN
01.2009 - 09.2016
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Sales Associate

Dave's Communication
01.2001 - 03.2009
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Galaxy Paging
01.2001 - 10.2002
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Associate of Science - Medical Assisting

Keiser University
Fort Lauderdale, FL
06-2009

High School Diploma -

Fort Pierce Westwood High
Ft. Pierce, FL
05-2002

Skills

  • Patient-focused care
  • Phlebotomy
  • Medical office administration
  • Intake control
  • Check-in coordination
  • Stocking supplies
  • Vital signs and examinations
  • Patient relations
  • Patient management
  • Prescription refills
  • Medical records management
  • HIPAA compliance
  • Insurance verification
  • Medical office management
  • Electronic medical records
  • Patient scheduling
  • Compassionate
  • Reliable team player

Timeline

Medical Assistant

VBNRI
09.2016 - Current

Medical Assistant

VOVN
01.2009 - 09.2016

Sales Associate

Dave's Communication
01.2001 - 03.2009

Sales Associate

Galaxy Paging
01.2001 - 10.2002

Associate of Science - Medical Assisting

Keiser University

High School Diploma -

Fort Pierce Westwood High
Kimberly Britt