Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Britt

Vero Beach

Summary

Dedicated Medical Assistant with experience at VBNRI, skilled in patient-focused care and medical records management. Proven ability to enhance patient outcomes through effective communication and education. Reliable team player adept at maintaining a compassionate environment while ensuring compliance with HIPAA regulations. Committed to supporting healthcare teams and improving patient experiences.

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

24
24
years of professional experience

Work History

Medical Assistant

VBNRI
09.2016 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Prepared lab specimens for diagnostic evaluation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Taught patients about medications, procedures, and care plan instructions.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Medical Assistant

VOVN
01.2009 - 09.2016
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Sales Associate

Dave's Communication
01.2001 - 03.2009
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Sales Associate

Galaxy Paging
01.2001 - 10.2002
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Associate of Science - Medical Assisting

Keiser University
06-2009

High School Diploma -

Fort Pierce Westwood High
05-2002

Skills

  • Patient-focused care
  • Medical office administration
  • Intake control
  • Check-in coordination
  • Stocking supplies
  • Vital signs and examinations
  • Patient management
  • HIPAA compliance
  • Patient scheduling
  • EMR / EHR
  • Data entry
  • Reliable team player
  • Compassionate
  • Adaptable

Timeline

Medical Assistant

VBNRI
09.2016 - Current

Medical Assistant

VOVN
01.2009 - 09.2016

Sales Associate

Dave's Communication
01.2001 - 03.2009

Sales Associate

Galaxy Paging
01.2001 - 10.2002

High School Diploma -

Fort Pierce Westwood High

Associate of Science - Medical Assisting

Keiser University

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Kimberly Britt