Summary
Overview
Work History
Education
Timeline
Generic

Kimberly Brock

Williamsport,PA

Summary

Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.

Overview

6
6
years of professional experience

Work History

Crew Member

Turkey Hill Minit Markets
07.2025 - Current
  • Assisted customers with orders, ensuring accurate and efficient service.
  • Maintained cleanliness and organization of work areas to enhance operational efficiency.
  • Collaborated with team members to meet high-demand service periods effectively.
  • Learned food preparation techniques while adhering to safety and quality standards.
  • Engaged with customers to provide exceptional service and foster positive experiences.
  • Supported inventory management by restocking supplies and monitoring product freshness.
  • Adapted quickly to changing tasks in a fast-paced environment, demonstrating flexibility and reliability.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Security Officer

Legion Securities
04.2025 - Current
  • Monitored premises to ensure safety and security protocols were consistently followed.
  • Conducted regular patrols to deter unauthorized access and identify potential hazards.
  • Responded promptly to incidents, coordinating with local law enforcement when necessary.
  • Documented daily activities and incidents in detailed reports for internal review.
  • Assisted in training new officers on protocols, emergency procedures, and equipment use.
  • Implemented security measures that improved response times during critical situations.
  • Collaborated with team members to develop strategies for enhancing overall site security.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.

Home Health Caregiver

Help At Home Health Care
03.2020 - Current
  • Provided compassionate personal care services, assisting clients with daily living activities and mobility support.
  • Administered medications and monitored health conditions to ensure client safety and well-being.
  • Developed customized care plans in collaboration with healthcare professionals to address individual client needs.
  • Assisted clients with meal preparation, promoting nutritional health and dietary restrictions adherence.
  • Maintained accurate documentation of client progress and changes in conditions for effective communication with families and staff.
  • Utilized adaptive equipment to enhance client independence during daily routines and activities.
  • Trained new caregivers on best practices for personal care and safety protocols within home environments.
  • Coordinated transportation for clients to medical appointments, ensuring timely access to necessary healthcare services.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
  • Provided mobility assistance such as walking and regular exercising.
  • Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
  • Provided physical assistance for mobility, promoting independence and safety in the home environment.
  • Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
  • Monitored vital signs and reported any abnormalities to medical professionals promptly.
  • Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
  • Assisted disabled clients to support independence and well-being.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
  • Maintained detailed records of patient progress and changes in health status, facilitating effective communication among healthcare providers.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Implemented effective strategies for addressing behavioral issues related to dementia or other cognitive impairments.
  • Conducted regular assessments of patients'' conditions, updating care plans as necessary.
  • Collaborated with healthcare teams to develop individualized care plans tailored to each patient''s needs.
  • Continuously expanded caregiving knowledge by attending professional development workshops and staying informed about relevant industry trends.
  • Managed time effectively while caring for multiple patients concurrently, prioritizing tasks based on urgency and importance.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Followed nutritional plans to prepare optimal meals.
  • Provided transportation and appointments management.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Developed individual care plans for clients based on specific needs.
  • Scheduled and coordinated medical appointments.
  • Administered medications in accordance with doctor's instructions.
  • Transported clients for medical and personal outings.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Education

High School Diploma - General

Williamsport High School
Williamsport, PA
07.2009

Timeline

Crew Member

Turkey Hill Minit Markets
07.2025 - Current

Security Officer

Legion Securities
04.2025 - Current

Home Health Caregiver

Help At Home Health Care
03.2020 - Current

High School Diploma - General

Williamsport High School

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Kimberly Brock