Kimberly Brooks Reed
Gaston,SC
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
29
29
years of professional experience
Work History
Administrative Coordinator
SC Department Of Disabilities And Special Needs
Columbia, SC
11.2023 - Current
- Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
- Maintained strict confidentiality while handling sensitive information, safeguarding agency data and privacy concerns.
- Oversee Internship Program and Interim employees.
- Excellent communication skills, both verbal and written.
- Assist with day-to-day operations, working efficiently and productively with all team members.
- Supports Senior & Professional Auditors in the preparation of detailed reports for management, outlining key findings and areas for improvement.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Assist in onboarding new team members by providing training materials and support, ensuring a smooth integration into the department.
- Streamlined office operations for increased efficiency through the implementation of new filing systems and procedures.
- Update spreadsheets and create presentations to support executives and boost team productivity.
- Prepare Audit Reports for Disability Boards throughout the state of SC.
- Maintain Incident Reports from Disability Boards & Private Agencies throughout the state for the SC Law Enforcement Division.
Realtor & Mortgage Loan Officer
Heart & Homes Of Excel Real Estate
03.2018 - Current
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
- Negotiated, facilitated, and managed real estate transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Front Office Manager
ERA Wilder Realty
08.2016 - 03.2018
- Prepared agendas and took notes at meetings to archive proceeding and reconcile end-of-day reports.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Created and maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Created and managed office operations while scheduling appointments for Broker In Charge and Agents.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Reported to senior management on organizational performance and progress toward goals.
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Executive Assistant to the Director
Department Of Public Works
02.2013 - 08.2016
- Answered high volume of phone calls and email inquiries. Handled incoming and outgoing mail, email and faxes.
- Handled confidential and sensitive information with discretion and tact.
- Took notes and dictation at meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Organized and coordinated conferences and weekly meetings.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated training and onboarding for incoming office staff.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Worked with senior management to initiate new projects and assist in various processes.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Wrote reports, executive summaries and newsletters.
Human Resources Assistant
Department Of Human Resources
06.2010 - 02.2013
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Secured and protected military property, assets, and personnel.
- Answered and redirected incoming phone calls for office.
- Screened applicant resumes and coordinated both phone and in-person interviews..
- Worked weekends and long hours in deployed locations to complete relocation and deployment. taskings.
Human Resources Manager
Department Of Human Rescources
Fort Campbell North, KY
01.2003 - 03.2013
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Enlisted Soldier
US Army, Department Of Defense
08.1995 - 01.2003
- Held various positions to include: Automated Systems Technician, Telecommunications, and Equal Opportunity Advisor
- Secured and protected military property, assets, and personnel.
- Implemented tactics, procedures, and techniques for defense systems.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Trained in conflict resolution among subordinates, equals and superiors.
- Trained in small arms, anti-armor and indirect fire weapons.
- Rated job performance for numerous subordinates providing timely and effective feedback.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Used technologically relevant digital systems to manage payroll and soldiers benefits programs.
- Examined complaints made by soldiers, conducted interviews and mediated disputes.
Education
Equal Opportunity Management - Equal Opportunity Managaement
Defense Equal Opportunity Management Institute
Fort Campbell, KYHuman Resources Management - Human Resources Management
Department of Defense
Fort Jackson, SCHigh School Diploma -
Denmark Olar High School
Denmark, SC06.1995
Skills
- Record and Time Keeping
- Purchase Requisitions
- Fund Disbursements
- Real Estate Practices
- Staff Management
- Employee Development
- Leadership
- Team Player
- Morale Booster
- Standards Compliance
- Human Relations
- Complaint Reviews
- Complex Problem-Solving
- Human Resources Services
- Microsoft Office
- Project Planning
- Customer Relations
- Marketing
- Administrative Support
- Executive Assistant
- Highly Organized
Timeline
Administrative Coordinator
SC Department Of Disabilities And Special Needs
11.2023 - Current
Realtor & Mortgage Loan Officer
Heart & Homes Of Excel Real Estate
03.2018 - Current
Front Office Manager
ERA Wilder Realty
08.2016 - 03.2018
Executive Assistant to the Director
Department Of Public Works
02.2013 - 08.2016
Human Resources Assistant
Department Of Human Resources
06.2010 - 02.2013
Human Resources Manager
Department Of Human Rescources
01.2003 - 03.2013
Enlisted Soldier
US Army, Department Of Defense
08.1995 - 01.2003
Equal Opportunity Management - Equal Opportunity Managaement
Defense Equal Opportunity Management Institute
Human Resources Management - Human Resources Management
Department of Defense
High School Diploma -
Denmark Olar High School
Similar Profiles
Courtney BroxtonCourtney Broxton
Medication Technician/ Direct Care Staff at Calhoun County Disabilities and Special Needs Board-Saint Matthews, SCMedication Technician/ Direct Care Staff at Calhoun County Disabilities and Special Needs Board-Saint Matthews, SC
Tacoma WolfeTacoma Wolfe
Registered Nurse Health Care Coordinator at Department Of Disabilities And Special NeedsRegistered Nurse Health Care Coordinator at Department Of Disabilities And Special Needs
Willie BrigmanWillie Brigman
Campus Support Coordinator at South Carolina Department of Disabilities and Special NeedsCampus Support Coordinator at South Carolina Department of Disabilities and Special Needs