Boston Post
Kimberly Brown
Property Manager
HarrisonTownship,MI
Summary
Property Manager adept at overseeing staff and maintenance teams and acting as liaison between residents and board members. Successful background managing large, multi-family complexes of over 250 units. Exceptional record of maintaining profitability through positive resident relations and cost controls.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
4
4
Certifications
Work History
Property Manager
Princeton
Clinton Township, MI
08.2021 - Current
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Property Manager
Legacy, LLC
Hamtramck, MI
03.2021 - 07.2021
- Monitor Delinquency, analyze bids from contractors for provision of property services, Oversaw maintenance, administration and 206 residential units
- Complete move-in and move-outs, re-certifications, resident billing, month end closing procedures, and processing work orders timely
- Completed collections, Reac Experience,
- Ardi Experience, Budgets, and R&R Draws.
- Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Assistant Property Manager
Legacy, LLC
Hamtramck , MI
12.2020 - 03.2021
- Kept accurate records of all resident and tenant correspondence.
- Posted policies and rules in common areas for tenant review.
- Processed security deposit refunds.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Developed, reviewed and submitted property operating and capital budgets.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Developed policies and procedures for effective property management.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Compliance Manager
Legacy, LLC
Detroit, MI
10.2020 - 12.2020
- Compliance over the Public Housing Portfolio, oversee EIV processes, review resident files, ensure accuracy in Yardi, review PIC regularly and travel to sites to support onsite staff and review site files.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
Office Manager
Legacy, LLC
Hamtramck, MI
04.2019 - 10.2020
- Managed daily administrative office duties, interacted with residents and vendors, process AR for LIHTC Program, ordered office supplies, responsible for maintaining service contracts and tenant leases and updated insurance certificates, recorded invoices for accounts payable, draft and execute leases, and prepared monthly newsletters.
Data Analyst
800 Hansons, LLC
Troy, MI
04.2017 - 01.2019
- Maintained electronic and hard copy filing system, oversaw the sales representatives for the company, prepared documents for condominium approvals, city permits, and historical district approvals, conducted daily meetings with sales representatives, Review applications, Process payments via Credit Card, Cash, Check, Money Order,
- Trade Dollars.
Education
Business Administration Associates Degree - Business Administration
Macomb Community College
Warren, MI 01.2018 - 06.2022
High School Diploma -
John J. Pershing High School
Detroit, Michigan 08.2005 - 05.2009
Skills
Affordable housing programs knowledge
Tenant and eviction laws
MRI accounting software
Financial budgeting and reporting
Property tours and inspections
Maintenance knowledge
Customer service-focused
Staff Management
Database Management
Knowledge of Michigan real estate laws
Leasing and sales
Property management
Software
Yardi
MRI
Certification
Licensed Real Estate SalesPerson
Timeline
Property Manager
Princeton
08.2021 - Current
Property Manager
Legacy, LLC
03.2021 - 07.2021
Assistant Property Manager
Legacy, LLC
12.2020 - 03.2021
Public Housing Specialist, NMA
11-2020
Compliance Manager
Legacy, LLC
10.2020 - 12.2020
Tax Credit Specialist, NCHM
08-2020
Certified Occupancy Specialist, NCHM
11-2019
Licensed Real Estate SalesPerson
09-2019
Office Manager
Legacy, LLC
04.2019 - 10.2020
Business Administration Associates Degree - Business Administration
Macomb Community College
01.2018 - 06.2022
Data Analyst
800 Hansons, LLC
04.2017 - 01.2019
High School Diploma -
John J. Pershing High School
08.2005 - 05.2009