Kimberly Brown
Lincoln,NE
Summary
Goal-driven professional who is well-versed in recruiting, training and managing employees to provide exceptional services. Highly organized and hardworking with excellent planning and program management skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
HR Generalist
Hexagon Agility
10.2022 - Current
- Improved employee retention by implementing effective onboarding and training programs.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Optimized workforce planning by analyzing staffing needs and making data-driven recommendations for hiring or reorganization efforts.
- Coached managers on effective performance management techniques, fostering a culture of continuous improvement among staff members.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Developed and monitored employee recognition programs.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Designed professional development opportunities that aligned with individual career goals as well as overall business objectives.
- Implemented succession planning strategies to identify high-potential employees for future leadership roles.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Developed and coordinated employee training programs to improve productivity and performance.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Developed customized training programs to enhance employee skills and boost productivity levels.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Collaborated with managers to identify and address employee relations issues.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Administered employee benefits programs and assisted with open enrollment.
- Trusted advisor to employees at all levels regarding career development, workplace policies, and conflict resolution.
Practice Manager
Pet Care Center
05.2004 - 09.2022
- Created and implemented policies and procedures for effective practice management
- Explained human resources policies and procedures to employees
- Assessed employee performance and issued disciplinary notices
- Managed communication regarding employee orientation and open enrollment for benefits
- Maintain employee personnel files
- Selected and interviewed candidates for all available positions
- Oversaw and managed onboarding processes and programs for successful integration of new or promoted employees
- Mentored staff through constructive feedback, performance assessments and professional development opportunities
- Led and motivated 27 employees through supervision, training and coaching on duties and daily operational activities
- Oversaw clinic financial management, recruitment, and human resources
- Created and implemented exit and interview program process
- Decreased workers' compensation claims by working closely with employees to promote safety
- Created compensation and benefits structures to align with market conditions and budget demands
- Maintain HR Policies & Procedures and Employee Handbook
- Conducted background checks on candidates
- Processed employee rehires, transfers, terminations, garnishments, and withholdings
- Managed payroll for employees using ADP
- Processed checks to vendors and entered expenses into QuickBooks
- Coordinated appointment calendar and balanced schedules to promote optimal productivity
- Tracked and coordinated preventive maintenance and pressing repairs with outside vendors
- Processed payments and updated accounts to reflect balance changes
- Answered and directed incoming calls using multi-line telephone system
- Conduct new hire orientation
- Trained new veterinary staff on office procedures and requirements
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders
- Educated clients and public on animal health, treatment protocols and general procedures
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Provided supervision and management to team of support personnel.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Boosted staff morale by offering constructive feedback and specific direction.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Receptionist
Wachal Pet Health Care
04.2003 - 05.2004
- Worked with clients to processes all financial transactions
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
- Checked patients in and out for appointments and collected co-payments
- Called patients to confirm scheduled appointments and obtain additional details
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff
- Straightened up waiting room to maintain neat and organized space.
Education
Associates Degree - Business Management
Penn Foster
Online12.2024
High School Diploma -
David City High School
David City05.1990
Skills
- Employee work scheduling
- Managing files and records
- Workforce improvements
- Employee relations
- Compensation and benefits
- Talent Acquisition
- HR policies and procedures
- New Hire Onboarding
- Diversity and Inclusion
- Conflict Resolution
- Retention Program Development
- Employee Retention
- Staff Management
- Succession Planning
- Policy and procedure development
- Decision-Making
Certification
Society for Human Resource Management
SHRM-CP, December 2022
Timeline
HR Generalist
Hexagon Agility
10.2022 - Current
Practice Manager
Pet Care Center
05.2004 - 09.2022
Receptionist
Wachal Pet Health Care
04.2003 - 05.2004
Associates Degree - Business Management
Penn Foster
High School Diploma -
David City High School
Society for Human Resource Management
SHRM-CP, December 2022
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