Kimberly Brown
Crawford,WV
Summary
Resourceful and motivated undergraduate with demonstrated leadership abilities and strong problem-solving skills. Proficient at managing complex projects, driving team success, and adapting to fast-paced environments. Proven track record of effective decision-making and innovative thinking. Passionate about applying a wide variety of skills to achieve organizational goals and promote continuous improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Facility Supervisor
Campus Recreation and Fitness Center
06.2024 - Current
- Managed a team of facility staff, providing training and guidance for optimal performance.
- Conducted regular audits of facility conditions, identifying areas in need of improvement or repair.
- Ensured compliance with local regulations by staying informed on current codes and requirements applicable to the facility''s operation.
- Established effective communication channels between departments, fostering collaboration and teamwork within the organization.
- Served as point of contact for internal and external customers seeking support and information.
- Created and maintained daily reports for upper management.
Reception Desk/Fitness Center Attendant
Campus Recreation and Fitness Center
08.2022 - Current
- Enhanced member experience by providing exceptional customer service and maintaining a clean, welcoming fitness center environment.
- Managed inventory of gym supplies, ensuring adequate stock levels for uninterrupted operations while minimizing waste.
- Handled administrative tasks such as membership management, billing inquiries, and scheduling appointments efficiently to optimize workflow within the facility.
- Monitored fitness equipment usage to ensure safety and proper functioning, leading to fewer accidents and malfunctions.
- Provided orientation sessions for new members, familiarizing them with the facility layout, available resources, and gym etiquette.
- Maintained accurate records of member attendance, equipment maintenance, and incident reports to provide valuable insights for facility improvements.
- Utilized digital recordkeeping, processes and procedures as outlined by supervisor.
- Assisted management in the hiring and training of new staff, ensuring a consistent level of quality service across all team members.
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Sold memberships to new customers.
- Assessed staff needs and offered assistance with checking in patrons during busy times.
- Interacted with public on phone and at reception desk to answer questions and resolve issues.
- Developed positive relationships with patrons through attentive service during check-ins.
Intern
STURM Environmental
07.2022 - 08.2022
- Supported staff members in their daily tasks, reducing workload and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports and assisted in data entry.
- Gained hands-on experience in various software programs and equipment, increasing proficiency and expanding technical skill set.
Office Cleaner
Arch Coal
02.2021 - 04.2022
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Contributed to a healthy work environment by sanitizing frequently touched surfaces like doorknobs, light switches, and countertops.
- Organized and used industrial cleaning products following strict safety procedures.
- Leveraged time management skills to cover all assigned areas thoroughly within scheduled hours.
- Demonstrated flexibility by covering additional shifts or areas as needed during staff absences.
- Managed team supplies and communicated with management when stock was low
Education
Bachelor of Science - Forensic Science
Fairmont State University
Fairmont, WV05-2025
High School Diploma -
Buckhannon-Upshur High School
Buckhannon, WV05-2019
Skills
- Time management
- Leadership qualities
- Organization and multitasking
- Team collaboration
- Issue resolution
- Documentation and reporting
- Flexible and adaptable
- Task prioritization
Accomplishments
- Supervised multiple position groups
- Collaborated with coaches and teammates in the development of recruiting days, youth camps and other fundraisers.
- Participated in student panels to help interview peers for reception desk positions
- Participated in student panels to help interview candidates for professional team positions
Certification
- CPR/AED Certification
Timeline
Student Facility Supervisor
Campus Recreation and Fitness Center
06.2024 - Current
Reception Desk/Fitness Center Attendant
Campus Recreation and Fitness Center
08.2022 - Current
Intern
STURM Environmental
07.2022 - 08.2022
Office Cleaner
Arch Coal
02.2021 - 04.2022
- CPR/AED Certification
Bachelor of Science - Forensic Science
Fairmont State University
High School Diploma -
Buckhannon-Upshur High School
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