Kimberly Brown
Cresco,IA
Summary
Dedicated professional with a strong work ethic and excellent communication skills, experienced at Evans Senior Living Center. Proven ability to enhance patient care through meticulous attention to detail and effective teamwork. Successfully improved meal service efficiency, ensuring dietary needs were met while fostering a compassionate environment for residents.
Knowledgeable dietary aide with solid foundation in providing versatile support across various areas. Proven history of contributing to team efficiency and maintaining high standards of service quality. Demonstrated adaptability and strong communication skills in dynamic environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Universal Worker
Evans Senior Living Center- Assisted Living
04.2025 - Current
- Promoted a safe environment for patients through consistent monitoring of their well-being and reporting any changes to medical staff.
- Enhanced patient care by providing assistance with daily living tasks such as bathing and dressing.
- Assisted with the onboarding of new staff members, serving as a knowledgeable resource and mentor in their initial training.
- Coordinated meal service for residents including dietary restrictions accommodations, helping maintain optimal nutrition levels for each individual.
- Improved patient comfort by promptly addressing concerns or requests for assistance with daily tasks or personal items.
- Provided companionship to residents when needed, engaging them in meaningful conversations or activities aligned with their interests.
- Completed thorough documentation of all provided care services while maintaining strict confidentiality of sensitive information.
- Ensured timely medication administration by maintaining accurate records and adhering to prescribed schedules.
- Maintained clean and organized facilities, adhering to strict infection control protocols and promoting overall safety.
- Handled basic housekeeping duties such as laundry, trash removal, and tidying common areas to maintain a pleasant living environment.
Retail Sales Associate
Maurices
07.2019 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
Dietary Aide
Evans Senior Living Center - Long Term Care
08.2005 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Improved patient satisfaction by providing high-quality meals tailored to their dietary needs and preferences.
- Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
- Maintained strict adherence to HIPAA regulations when handling patient information, protecting confidentiality at all times.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
Education
High School Diploma -
Crestwood High School
Cresco, IA05.2002
Skills
- Willingness to learn
- Strong work ethic
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
Certification
- Certified dietary manager
- Certified food protection professional
- serve safe
- assisted living medication manager
- adult abuse certified
Timeline
Universal Worker
Evans Senior Living Center- Assisted Living
04.2025 - Current
Retail Sales Associate
Maurices
07.2019 - Current
Dietary Aide
Evans Senior Living Center - Long Term Care
08.2005 - Current
High School Diploma -
Crestwood High School
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