Summary
Overview
Work History
Education
Skills
Certification
Timeline
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KIMBERLY BROWN

Houston,TX

Summary

Friendly and reliable worker offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Walmart
Houston, TX
06.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Host

Buffalo Wild Wings
Pasadena, Texas
04.2022 - Current
  • Monitored seating area and checked restrooms regularly to keep spotless
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
  • Assisted managers with quickly resolving service- and food-related issues
  • Bussed and wiped down tables
  • Took reservations by walk-in and through app on ipad.

Receptionist

Beauty Factory
Houston, TX
06.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Kept area clean and neat to give visitors positive first impression
  • Responded to inquiries from callers seeking information
  • Corresponded with clients through email, telephone or postal mail
  • Answered phone promptly and directed incoming calls to correct offices
  • Scheduled and confirmed appointments and meetings for senior management team
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.

Education

Pursue High School Diploma -

Chavez High School
12.2022

Skills

  • Dedicated to offering exceptional assistance to team members and clients
  • Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication
  • Positive and upbeat with strong relationship-building abilities
  • Customer Complaint Resolution Scheduling and Calendar Management
  • Research and Data Analysis Payment Processing Records
  • Management Multi-Line Phone Systems
  • Prioritization and Time Management SKILLS
  • Positive Attitude and Energetic
  • Customer Service-Oriented Multitasking and Prioritization
  • Verbal and Written Communication Team Collaboration Document Management

Certification

Texas online food handlers program

Timeline

Cashier

Walmart
06.2022 - Current

Host

Buffalo Wild Wings
04.2022 - Current

Receptionist

Beauty Factory
06.2021 - Current

Pursue High School Diploma -

Chavez High School

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