Kimberly Browning
San Diego,CA
Summary
Experienced professional with responsibilities in sales, customer service, project management, team management, marketing, and operations. Offering a proven record of management through all aspects of a project. Throughout my career I have consistently met or exceeded company sales goals, delivered projects on time and motivated others to achieve their goals.
Key Qualifications
- Multilevel Project Management
- Business Development/Sales professional
- Strategic Planning Business/Sales Analytics
- Project Design, Scope, Management & Rollout Logistics/Operations Customer
- Service/Retention Personnel Management
- Initiative-taker/Motivated/Collaborator
- Market Research and Analysis
Overview
26
26
years of professional experience
Work History
Store Manager
CVS Pharmacy Store
02.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Cashier/Supervisor/Operations Manager/SMIT
CVS Pharmacy Store
07.2020 - 02.2022
- Quickly and accurately counted drawers at start and end of each shift.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
- Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
- Designed weekly sales promotions to attract new and repeat customers and increase sales.
Regional Sales Director
Camatic Seating
08.2020 - 12.2021
- I was responsible for Cinema seating and Performing Arts Center seating across the country
- As we emerge from COVID and navigate “the new normal,” I was working with cinema and theater owners to determine the correct seating option and the right price for their business strategy
- Key Company Contribution:
- Completed review and update of Cinema and Performing Arts Theatre CRM system
- In depth market segment research in both Cinema and theatre to identify gaps in our current product offering
- Booked $1million dollars in Cinema seating business.
- Coordinated full sales operations within assigned region.
- Forecasted annual, quarterly and monthly sales goals.
- Prepared and reviewed annual budgets.
Sales Director
Strategic Furniture Group
08.2018 - 08.2020
- As the Director of Sales, I support my team of six direct reports to achieve maximum success
- This includes business development and client support
- I work directly with the management of the product lines that we represented to ensure each team member has the tools to be successful
- I build relationships with the dealer principals to secure product recommendation for end users
- Key Company Contributions:
- Established a multi touch program with internal and external sales team to provide the best customer experience
- Created a sales tracking tool so each team member can track and monitor the success of their customer calls
- Implemented an onboarding process so each salesperson is trained and has the tools to be successful in their role
- Researched and implemented a CRM system to track all open sales opportunities.
Director of Sales
Seating Concepts
01.2018 - 07.2018
- As the Sales Director I was responsible to lead the sales team in all our markets, Cinema, Worship and Education
- This includes our Seating Concepts sales mangers as well and external dealers and our external sales rep network
- I also managed the Project Coordinators, Estimators and Drafting team
- Key Company Contributions:
- Successfully exceeded Q1 2018 sales goal in Cinema market, contributing $1.5 million to the company sales goal
- Reorganized internal structure to maximize team members' core competencies
- Partnered with Marketing Director to analyze potential markets for Worship and Education penetration.
Executive Sale Manager
Seating Concepts
05.2016 - 12.2017
- As the National Sales Manager I was responsible for maintaining current relationships and identifying new business opportunities
- I led a cross functional team of four people to accomplish our sales goals
- Key Company Contributions:
- Successfully closed $500,000 in new business within my first 6 months
- Identified “low hanging” fruit as business development opportunities
- Worked directly with engineering to bring the voice of the customer to our product lines
- Sourced USA made components for our manufacturing plant in Mexico City
- Spearhead email and physical mail campaigns to generate new business
- Worked with cinema executive to understand their market strategy and business needs.
Director of Sales, Pet Division
Hunter MFG
08.2014 - 02.2016
- Grew the pet division $800K in the first year
- Opened 75 new pet accounts in 2015
- Introduced 13 novel items in 2015, with six items in the queue for spring 2016
- Revised the entire apparel line to be in-line with industry standard
- Secured placement in several top 25 Pet Retailers and worked directly with top Dotcom accounts
- Monthly account and sales review to monitor product trends
- Prepared detailed new product sales kits for the Sales team.
Director of Lifestyle and Fashion
Precision Pet
Jan2013 - Aug2014
- Key Company Contributions:
- Generated $1.5 million in sales and secured, bedding business
- Introduced two major product launches per year with 25 items per launch
- Streamlined company operations, identified more productive methods to achieve top performance, eliminate waste and reduce expenses
- Actively pursued overseas vendors to ensure the highest quality of product at the best price
- Identified and qualified potential overseas strategic partners and distributors
- Detailed analysis on product life cycle and category growth potential.
Director of Production/Purchasing
Völkl Becker Tennis
10.2012 - 09.2013
- Detailed review and presented specifics to margin opportunities within each product category
- Analyze bookings and product demands as part of the monthly forecasting and order process
- Identify new fabrics and source suppliers for the men and women's tennis line
- Establish and monitor new development timelines and keep all departments on schedule including the German R&D team.
Vice President Production/Development
SimplyShe
04.2010 - 08.2012
- Company Contributions:
- Saved the company $2 million dollars as a direct result of cost negotiation and process improvements
- Identified and implemented strategic sourcing strategy, supplier management, and cost containment
- Created processes for the following areas within my span of control, Design, Operations, Production and Sourcing
- Provide technical expertise to Production and Design teams to maintain product quality, identify potential bulk production issues and achieve esthetic goals while maintaining cost and margin goals.
Merchandise Manager
PETCO
03.2006 - 04.2010
- Furnishings, Apparel and Home Accessories
Director of Development/Operations
Harbour Lights
01.1998 - 03.2006
Education
B.S - Marketing
University of Phoenix
2003
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Skills
- Time Management
- Employee Motivation
- Customer Service
- Product and Service Sales
Timeline
Store Manager
CVS Pharmacy Store
02.2022 - Current
Regional Sales Director
Camatic Seating
08.2020 - 12.2021
Cashier/Supervisor/Operations Manager/SMIT
CVS Pharmacy Store
07.2020 - 02.2022
Sales Director
Strategic Furniture Group
08.2018 - 08.2020
Director of Sales
Seating Concepts
01.2018 - 07.2018
Executive Sale Manager
Seating Concepts
05.2016 - 12.2017
Director of Sales, Pet Division
Hunter MFG
08.2014 - 02.2016
Director of Production/Purchasing
Völkl Becker Tennis
10.2012 - 09.2013
Vice President Production/Development
SimplyShe
04.2010 - 08.2012
Merchandise Manager
PETCO
03.2006 - 04.2010
Director of Development/Operations
Harbour Lights
01.1998 - 03.2006
Director of Lifestyle and Fashion
Precision Pet
Jan2013 - Aug2014
B.S - Marketing
University of Phoenix
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