Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Bucio

Lebec,CA

Summary

Dynamic professional with a proven track record at Com Plus, Inc., excelling in leadership and strategic initiatives. Skilled in effective communication and process optimization. I have strong customer service focus, driving repeat business and fostering lasting relationships. I enjoy learning and work well under pressure and a fast paced environment.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Instructor

Red Cross
03.2016 - Current

Teach participants life saving techniques in CPR

First Aid and AED

Vice President

Com Plus, Inc.
09.2012 - 06.2024
  • Ran office as HR, payroll, accounts payable and receivables.
  • Worked on site with the building and maintenance of communication towers.
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient leadership skills to motivate employees and build competent teams.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Identified opportunities to improve business process flows and productivity.
  • Managed financial, operational and human resources to optimize business performance.

Music Leader

Greater Mountain Pentecostal Church
02.2004 - 10.2023
  • Organized community outreach events, strengthening the connection between the music program and local residents.
  • Managed budgetary resources effectively, enabling the acquisition of essential materials for rehearsals and performances.
  • Demonstrated versatility in adapting to various performance settings, showcasing flexibility and professionalism in all situations.
  • Tailored repertoire selections to specific event themes or audiences, enhancing overall satisfaction levels of attendees.
  • Fostered an inclusive environment within the ensemble, promoting mutual respect among all members.
  • Facilitated open communication between ensemble members during rehearsals by actively addressing questions or concerns that arose.
  • Enhanced audience engagement by incorporating interactive elements and diverse musical styles into performances.
  • Handled requests for specific musical selections.

Food and Beverage Manager

Pine Mountain Club Property Owners Assoc
07.2009 - 09.2012
  • Managed inventory effectively, reducing waste and optimizing stock levels.
  • Resolved customer complaints involving food or beverage quality and service.
  • Maintained highest standards for beverage quality and service.
  • Organized successful special events that contributed to increased sales figures.
  • Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
  • Improved customer satisfaction by implementing innovative food and beverage menu options.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Conducted regular performance evaluations for team members, providing constructive feedback and opportunities for growth.
  • Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
  • Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
  • Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
  • Coordinated with vendors to secure competitive pricing on ingredients, supplies, and equipment.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Assisted in financial management tasks such as budget planning, forecasting revenue projections, and monitoring expenses closely.
  • Implemented cost-saving measures in purchasing, resulting in significant budgetary improvements.
  • Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
  • Maintained strong relationships with suppliers, ensuring consistent product quality while controlling costs.
  • Streamlined operations through regular review of processes and implementation of best practices.
  • Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
  • Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
  • Increased restaurant efficiency, streamlining inventory management processes to ensure optimal stock levels and reduce waste.
  • Enhanced dining experience with implementation of new menu, reflecting current culinary trends and customer preferences.
  • Oversaw daily operations, ensuring compliance with health and safety regulations, and maintaining clean and welcoming environment.

Owner and Operator

The Sweet Shop
05.2008 - 02.2010
  • Baked cakes and pastries
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.

Education

Music

Santa Barbara City College
Santa Barbara, CA

GED -

Accelerated Christian Education
Santa Barbara, CA
05-1988

Skills

  • Effective verbal communication
  • Confident speaking ability
  • Effective class instruction
  • Instructional design
  • Effective team collaborator
  • Flexible teaching methods
  • Diversity appreciation
  • Kitchen management
  • Temperature control
  • Sanitation standards
  • Food pairings
  • Ingredient sourcing
  • Menu development
  • Waste reduction
  • Pastry skills
  • Culinary techniques
  • Cooking skills
  • Cleaning and sanitation
  • Food safety
  • Cross-contamination prevention
  • Catering oversight
  • Customer service
  • Problem-solving
  • Time management
  • Reliable and responsible
  • Attention to detail
  • Multitasking
  • Reliability
  • Critical thinking
  • Excellent communication
  • Invoice processing
  • Payment processing
  • Administrative support
  • Data entry
  • Payroll processing

Certification

Certified in Red Cross in first aid, CPR, AED


Worked on Peach Tree accounting systems


WIlton cake courses

Cake decoration

Timeline

Instructor

Red Cross
03.2016 - Current

Vice President

Com Plus, Inc.
09.2012 - 06.2024

Food and Beverage Manager

Pine Mountain Club Property Owners Assoc
07.2009 - 09.2012

Owner and Operator

The Sweet Shop
05.2008 - 02.2010

Music Leader

Greater Mountain Pentecostal Church
02.2004 - 10.2023

Music

Santa Barbara City College

GED -

Accelerated Christian Education
Kimberly Bucio