Kimberly Bugarin
El Paso
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
11
11
years of professional experience
Work History
Security Guard
Deployed Services
03.2024 - 06.2025
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols, identifying and addressing potential security risks.
- Managed access control systems to ensure only authorized individuals entered sensitive areas, strengthening internal security measures.
- Maintained a secure environment for employees and visitors with diligent observation.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
E-Commerce Associate
Goodwill Industries
01.2023 - 03.2024
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- Interacted with customers by phone, email, or in-person to provide information.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Interacted with customers in-person, handed them their orders and helped look for particular items.
- Identifying valuable items for us to sell on websites.
- Responsible for processing, inspecting, photographing, listing, picking, packing, and sorting E-Commerce item donations,
- Respond to customer inquiries (calls, emails/tickets, and feedback ratings/reviews) in a timely and courteous manner.
Child Caretaker/teacher
A Mother's Blessing Christian
03.2021 - 01.2023
- Assisted with activities to support curriculum objectives.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Led children in creative, athletic and educational activities while maintaining safe and orderly group.
- Introduced children to educational games and activities to boost learning.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Developed lessons and activities to promote children's physical and emotional development.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Associate
Walmart
08.2020 - 01.2021
- Managed customer relations and customer service through daily communication and interaction.
- Motivated associate skilled at meeting customer needs with expert customer service support
- Worked effectively with diverse team to accomplish daily objectives and meet long-term goals.
- Kept all areas clean, organized and in line with company professional standards.
- Collaborated with team members to meet daily demands and handle challenging projects.
- Maintained full compliance with legal, health, and safety regulations.
- Kept aisles clean and neat, removing excess product, opened boxes, and debris from public areas.
- Supported team efficiency by maintaining clean and organized stockroom.
- Unloaded incoming trucks, working closely with team members to quickly process shipments.
- Handled stock needs according to schedule, keeping shelves continuously full for customers.
Crew Member
Mc Donald's
11.2014 - 05.2015
- Kept wait times low with smooth management of order taking and payment processing.
- Maintained high cleanliness, sanitation, and health code standards by cleaning building interiors throughout each shift
- Delivered exceptional service to every guest with consistent use of company-customer relations strategies.
- Gave guests consistently hot, fresh, and delicious food by expertly managing preparation work.
- Satisfied customers with quick and comprehensive support for all needs.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals and collected payments.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
No Degree - Psychology
El Paso Community College
El Paso, TX05.2026
High School Diploma -
Jefferson High School
El Paso, TX06.2016
Skills
- Coordination and Teamwork
- Flexibility
- Attention to detail
- Work ethic
- Creativity
- Time Management skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Security Guard
Deployed Services
03.2024 - 06.2025
E-Commerce Associate
Goodwill Industries
01.2023 - 03.2024
Child Caretaker/teacher
A Mother's Blessing Christian
03.2021 - 01.2023
Associate
Walmart
08.2020 - 01.2021
Crew Member
Mc Donald's
11.2014 - 05.2015
No Degree - Psychology
El Paso Community College
High School Diploma -
Jefferson High School
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