Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Bush

Cadiz,KY.

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience

Work History

Office Manager Supervisor

B and H Guttering
Cadiz, KY
01.2016 - Current
  • Cory Bush; Owner (270)350-0312
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
  • Oversaw efficient receiving and inventory management to keep stock within optimal levels
  • Automated office operations, managed client correspondence and tracked records
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.

Lead Teller Supervisor

FNB Bank
Cadiz, KY
01.2010 - 06.2017
  • Check cashing/depositing
  • Savings deposits/withdrawals
  • Official Check issuances
  • Payment collecting
  • Savings Bonds Redemptions
  • Weekly money ordering
  • Verifying money
  • Process work via remote scanner to a secure system
  • Assist customers with account inquiries and/or direct them to the appropriate person
  • Make weekly schedule
  • Complete monthly branch audit
  • Complete yearly reviews
  • Used Microsoft Word and other software tools to create documents and other communications
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution
  • Managed team of five employees, overseeing hiring, training, and professional growth of employees
  • Used coordination and planning skills to achieve results according to schedule
  • Resolved problems, improved operations and provided exceptional service
  • Carried out day-day-day duties accurately and efficiently

Education

B.S - Criminal Justice, Homeland Security and, Global Security Studies

Austin Peay State University
Clarksville, TN
12.2012

Skills

  • Team building
  • Clerical
  • Reliable and trustworthy
  • Active listening
  • Customer service
  • Relationship building
  • Issue and conflict resolution
  • Workforce Management
  • Problem-solving skills
  • Caller information obtainment
  • Event Coordination
  • Written and verbal communication
  • Supervising staff

Timeline

Office Manager Supervisor

B and H Guttering
01.2016 - Current

Lead Teller Supervisor

FNB Bank
01.2010 - 06.2017

B.S - Criminal Justice, Homeland Security and, Global Security Studies

Austin Peay State University

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Kimberly Bush