Summary
Overview
Work History
Education
Skills
Summary Of Qualifications
References
Work Availability
Quote
Timeline
Generic
Kimberly Calvin

Kimberly Calvin

Redding,California

Summary

Seasoned medical Insurance Specialist with excellent planning and problem solving abilities. Offering 10 plus years of experience and a willingness to take on any challenge. Organized, driven and adaptable professional with successful history managing high caseloads in fast-paced environments.

Friendly Insurance Verification Specialist promoting a background in keeping sensitive patient data confidential while maintaining knowledge of Medicaid and private policy benefits. Possessing great relationship building and communication skills. Looking to tackle new challenges with a company that values dynamic skills and a strong work ethic.

Dedicated student interested in applying excellent communication and interpersonal skills to permanent role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Medical-Legal Claims for Court

Examworks
Redding, USA
05.2018 - 12.2019
  • Made outbound calls to insurance companies, patients and physicians to perform eligibility checks for patients.
  • Acted as intermediary between insurance companies and customers by researching and assessing information to determine claim validity.
  • Performed periodic audits of Medicare payments made by third-party payers against original submitted claims, ensuring compliance with regulations.
  • Collaborated with internal departments such as legal, finance, IT in order to identify frauds and errors in the system, develop solutions, and improve processes related to Medicare Claims Processing.
  • Generated detailed monthly reports summarizing revenue generated from all processed Medicare claims along with any adjustments made after reconciliation process.
  • Validated Medicare eligibility requirements for beneficiaries prior to submitting claims.
  • Researched and resolved discrepancies in medical billing codes, insurance coverage details, and other data required for claims submission.
  • Responded to inquiries regarding claim status updates from providers and patients.
  • Processed requests for medical services from providers and verified that all necessary documentation was included before claim submission.
  • Processed appeals for incorrect payment or denial of services rendered by healthcare providers on behalf of patients covered under Medicare plans.
  • Maintained a database of denied claims with reason codes to analyze trends in rejections by payers.
  • Conducted quality control checks on all processed claims to ensure accuracy of information prior to submission.
  • Developed reports based on data collected from the CMS website regarding provider reimbursements.
  • Reviewed patient records to ensure accuracy of information and completeness of documentation for Medicare claims processing.
  • Attended training sessions conducted by CMS representatives on updates pertaining to changes in policy or procedures related to Medicare Claims Processing.
  • Adhered strictly to HIPAA regulations while handling confidential patient information during the course of processing their claims.
  • Resolved any discrepancies between payments received and amounts due as per established contracts with third-party payers.
  • Submitted electronic and paper-based Medicare claims using appropriate coding conventions.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Collaborated with fellow team members to manage large volume of claims.
  • Assisted claimants, providers and clients with problems or questions regarding claims.
  • Processed claims for payment or forwarded to appropriate personnel for further investigation
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Examined claims, records and procedures to grant approval of coverage.
  • Prepared and reviewed insurance-claim forms and related documents for completeness.
  • Organized information by using spreadsheets, databases or word processing applications.
  • Collected payments, processed receipts and informed policyholders of outstanding balances.
  • Corresponded with insured or agent to obtain information or inform of account status or changes.
  • Assisted new policyholders with processing claims.
  • Handled billing related activities focused on medical specialties.
  • Precisely calculated refunds, premiums, and adjustments.
  • Handled modification and updating of policies.
  • Retained strong medical terminology understanding in effort to better comprehend procedures.
  • Used insurance rate standards to calculate premiums, refunds, commissions and adjustments.
  • Transcribed data to worksheets and entered data into computer to prepare documents and adjust accounts.
  • Coordinated and planned investigations of claims to confirm compensability and coverage.
  • Modified and updated existing policies and claims to reflect change in beneficiary, amount of coverage or type of insurance.
  • Examined automobile policies with third-party liability, accident benefits and collision benefits.
  • Signed payment approvals accepted claims.
  • Served as subject matter expert for non-standard coverage questions, property damage and collision.
  • Drafted statements of loss to summarize payments, underlying policy coverages and damages.

Office Assistant

Cottonwood Water District
Cottonwood, USA
04.2016 - 08.2016
  • Answered phone calls and welcomed visitors to office.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintained an organized filing system of paper documents and electronic files.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Greeted visitors, determined their needs and directed them to the appropriate personnel.
  • Maintained business records by updating customer information.
  • Conducted office inventory checks and requested restock of supplies.
  • Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.
  • Collected and coded various documents to prepare for filing, storage and processing.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
  • Dispersed incoming mail to correct recipients throughout office.
  • Assisted with special projects as needed by researching information on the internet or through other sources.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Proofread and corrected correspondence and reports for error-free documentation.
  • Answered telephones, directed calls, and took messages.
  • Coordinated travel arrangements for staff members, including making reservations for flights or hotels.
  • Copied, sorted and filed records of office activities and business transactions.
  • Maintained and updated filing, inventory and database systems, manually or using computer.
  • Delivered messages and ran errands.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Computed, recorded and proofread data or reports.
  • Typed, formatted and edited correspondence and other documents.
  • Completed and mailed contracts, invoices or checks.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Developed organizational filing systems for confidential customer records and reports.
  • Monitored office supply stock levels and placed timely orders for replenishment.
  • Inventoried and ordered materials, supplies and services.
  • Trained staff members to perform work activities and use computer applications.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Troubleshot office equipment, computer hardware and software issues.
  • Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Monitored and directed work of lower-level clerks.
  • Processed and prepared business or government forms and expense reports.
  • Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
  • Coordinated travel arrangements for office personnel.

Customer Service Representative

Blue Shield of California
Redding, USA
09.2014 - 03.2016
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Consulted with customers to resolve service and billing issues.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Set up and activated customer accounts.
  • Educated customers on special pricing opportunities and company offerings.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Used proven techniques to de-escalate angry customers during telephone interactions.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Made outbound calls to obtain account information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Improved customer service wait times to mitigate complaints.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Collected deposits or payments and arranged for billing.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Updated databases with new and modified customer data.
  • Promoted available products and services to customers during service, account management and order calls.
  • Supported sales team members to drive growth and development.
  • Presented existing and prospective customers with valuable service or product information to aid in decision-making.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.

Banker 2

US Bank
Redding, USA
02.2011 - 08.2014
  • Helped customers understand and use mobile applications and online banking.
  • Provided customer service to bank clients, answering inquiries and resolving complaints.
  • Assisted customers by answering banking questions and recommending solutions.
  • Analyzed customer's financial information to determine the best banking products for them.
  • Advised customers on bank products, services and financial planning options.
  • Coordinated with other departments regarding customer requests or disputes resolution.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Ordered checks, placed stop payment orders and conducted additional special services for customers.
  • Modified, opened and closed customer accounts.
  • Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
  • Reconciled cash and checks against computer records at end of shift.
  • Achieved or exceeded personal sales goals on consistent basis.
  • Completed daily cash balancing and operated ATMs.
  • Verified amounts and integrity of every check or funds transfer.
  • Performed daily reconciliation of bank accounts to ensure accuracy of records.
  • Processed loan applications and prepared relevant documents for approval.
  • Completed thorough and accurate documentation for money movements, deposits or withdrawals.
  • Investigated fraudulent activities by analyzing account transactions and identifying suspicious patterns.
  • Advised customers on various banking products and services such as loans, investments, and credit cards.
  • Maintained optimal financial controls by securing funds and making accurate transactions.
  • Researched and resolved open items and deposit issues.
  • Tracked payments, account updates and customer interactions.
  • Maintained accurate records of all transactions within the branch's database system.
  • Ensured compliance with state and federal banking regulations through regular reviews.
  • Verified customer identity using government-issued identification documents.
  • Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
  • Set up new and regularly serviced existing accounts to bring in maximum revenue.
  • Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
  • Researched account information regarding loans and deposits.
  • Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
  • Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
  • Met with new clients and completed pre-qualification procedures.
  • Conducted risk assessments on potential loan applicants to assess creditworthiness.
  • Provided technical support to colleagues who encountered difficulties while using software programs.
  • Customized products and services to meet specific banking requirements.
  • Monitored changes in regulations affecting banks and updated policies accordingly.
  • Built positive relationships with realtors to produce client referrals.
  • Generated monthly reports detailing performance metrics for senior management review.
  • Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
  • Organized promotional campaigns to attract new customers and increase sales revenue.
  • Developed financial plans for customers based on their individual needs.
  • Determined whether members met eligibility requirements for new services.
  • Developed and oversaw events to bring in customers and promote products.
  • Assisted with onboarding new employees by training them on banking procedures.
  • Participated in community outreach events to promote awareness of the bank's services.
  • Collaborated with marketing team members to develop creative advertising strategies.
  • Put together and executed loan documents.
  • Devised targeted solutions for various customers and offered deposit, lending and investment services.
  • Processed general ledger tickets for expenses and fee income.
  • Networked in community, obtained referrals from customers and used sales techniques such as cold calling to increase business.
  • Generated leads with [Software] and developed sales funnels.
  • Reviewed accounts for signs of fraud and turned over details to law enforcement officials.
  • Reconciled discrepancies between internal systems and third-party vendors' data sources.
  • Reviewed business packages and offered expert advice.
  • Researched market trends to identify opportunities for product development or improvement.
  • Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
  • Balanced daily cash deposits and vault inventory with zero error rate.
  • Identified transaction errors when debits and credits did not balance.
  • Resolved problems or discrepancies concerning customers' accounts.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Received and counted daily inventories of cash, drafts and checks.
  • Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
  • Performed special services for customers, ordering bank cards and checks.
  • Prepared official checks for customer and internal bank needs.
  • Received mortgage and other loan payments, verifying payment dates and amounts due.
  • Transmitted orders to supply cash to meet daily needs.
  • Leveraged customer service and sales abilities to consistently meet performance goals.
  • Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
  • Used customer information to tailor recommendations to promote or sell travelers' checks, savings bonds and cashier's checks.
  • Acted as pivotal point of contact between bank branches regarding guidelines and practices.
  • Composed, typed and mailed statements and correspondence related to discrepancies and outstanding unpaid debts.
  • Liaised between bank branches regarding best practices and operations.

Branch Account Manager

CitiFinancial
Redding, USA
05.2008 - 02.2011
  • Coordinated promotional activities such as advertising campaigns, special events to boost sales volumes.
  • Prepared monthly reports detailing sales figures, customer activity, revenue growth.
  • Assisted customers with inquiries regarding their accounts, resolving any issues or discrepancies quickly.
  • Maintained accurate records of customer transactions and other relevant information in accordance with company standards.
  • Monitored market conditions to develop competitive pricing plans for new products or services offered by the branch.
  • Provided guidance on account management processes and best practices.
  • Analyzed financial data to identify trends in customer spending patterns and recommend solutions accordingly.
  • Conducted regular meetings with staff members to review performance and discuss areas of improvement.
  • Managed the processing of credit applications from customers, ensuring accuracy of information provided.
  • Generated periodic reports highlighting key performance indicators for senior management review.
  • Reviewed existing policies and procedures within the branch's operations and recommended improvements where necessary.
  • Identified potential risks associated with customer accounts and took appropriate action.
  • Organized team building activities for staff members in order to foster a positive work environment and enhance productivity levels.
  • Gathered customer feedback to identify opportunities for product development and service enhancements.
  • Collaborated closely with support teams such as Human Resources and IT departments in order to resolve operational issues promptly.
  • Ensured compliance with all applicable laws and regulations related to banking industry.
  • Performed financial analysis of prospective clients prior to onboarding them as customers.
  • Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Verified cash by balancing cash drawers and maintaining cash count records.
  • Increased efficiency and drove branch revenue by optimizing daily operations.
  • Planned work schedules to maintain adequate staffing levels.
  • Worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
  • Established and built customer relationships through targeted outreach and initiatives.
  • Disciplined employees to encourage compliance with company policies and procedures.
  • Designed sales and service strategies to improve revenue and retention.
  • Supported outside sales force in servicing and obtaining new business.
  • Grew business banking relationships through proactive outreach.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Maintained consistent growth in accounts and receivables by obtaining and retaining loan borrowers.
  • Verified client financial information to determine creditworthiness and loan eligibility.
  • Informed customers of loan application requirements and deadlines.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
  • Reviewed client documentation and contracts for discrepancies and mistakes.
  • Approved or denied loan applications and explained reasoning behind decisions.
  • Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Updated client account information and records in company databases.
  • Developed loan contracts and explained contract terms to clients.
  • Collaborated with company teams to expedite loan approval processes.
  • Identified valuable solutions for customers with credit problems.
  • Stayed abreast of lending regulations, industry trends and market rates.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.
  • Located and suggested loan packages that met client needs and priorities.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
  • Set up debt payment plans based on client credit, income and assets.
  • Developed and recommended personal or commercial loan packages for clients.
  • Prepared reports for customers with delinquent and irreconcilable accounts.

Accounts Receivable

Sierra Pacific Industry
Red Bluff, USA
08.2006 - 02.2008
  • Posting customer payments by recording cash, checks and credit card transactions.
  • Monitoring customer accounts for nonpayment issues and taking corrective action when necessary.
  • Creating new vendor accounts and maintaining existing ones within the accounting software program.
  • Ensuring timely collection of outstanding balances from customers.
  • Processing invoices for payment to vendors according to established procedures.
  • Analyzing customer accounts and generating monthly statements of account activity.
  • Resolving any discrepancies with vendor accounts or internal departments regarding invoicing issues.
  • Preparing daily bank deposits for cash receipts.
  • Providing administrative support to Accounts Payable and Receivable staff as needed.
  • Assisting in the preparation of financial statements and other accounting documents.
  • Maintaining accurate records of invoices, debits and credits.
  • Working closely with other departments to ensure proper coding and approval of invoices.
  • Assisting with month-end closing activities as required.
  • Investigating and resolving invoice discrepancies or inquiries with vendors or customers in a timely manner.
  • Managing the filing system for all Accounts Payable and Receivable documents such as invoices, purchase orders.
  • Generating reports on accounts receivable status.
  • Participating in special projects or assignments when requested.
  • Reviewing aging reports regularly to identify past due items and take appropriate action.
  • Verifying accuracy of all data entry related to Accounts Payable and Receivable activities prior to posting into general ledger system.
  • Updating customer account information as needed in order to maintain accuracy of records.
  • Reconciling vendor accounts on a regular basis to ensure accuracy of information entered into system.
  • Used accounting software to enter and post accounts receivable documents.
  • Completed outbound collection calls and sent emails to encourage customer payment of overdue invoices.
  • Calculated estimated weekly invoicing, prepared and posted payments and followed up on aged receivables.
  • Processed customer credit applications for management review to promote increased product sales and growth of customer base.
  • Received and recorded cash, checks and transfers.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.
  • Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
  • Matched orders with invoices and recorded required information.
  • Performed bookkeeping and accounting consulting services.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Reconciled computer reports with manually maintained ledgers.
  • Prepared and processed payrolls.
  • Reconciled or entered report discrepancies found in financial records.
  • Calculated and produced checks for utilities, taxes and other operational payments.
  • Performed financial calculations for amounts due, interest charges and balances.
  • Reduced financial discrepancies by accurately managing accounting documentation.
  • Classified and summarized financial data to compile and enter in financial records
  • Monitored loans and accounts payable to confirm payments are current.
  • Accessed financial information to answer questions and gather details about specific accounts.
  • Completed and submitted tax forms and returns, workers' comp forms and pension contribution documentation.
  • Calculated income and social security tax deductions.
  • Implemented program to create daily spreadsheets and streamline financial reporting.
  • Compiled current budget data from estimated revenues, expenses and prior budgets.

Education

Some College (No Degree) - Education of Developmentally Delayed Individuals

Lake Tahoe Community College
South Lake Tahoe, CA

Psychology Teacher Education

Foothill College

Loans

PC ProSchools, Inc.
Brookfield, WI

Skills

  • Over 20 years of customer service and sales experience
  • Able to recognize and anticipate client needs, and meet customer satisfaction
  • Excellent communication skills; both written and verbal
  • Self-motivated and highly organized, able to coordinate time effectively to respond to the immediate needs of customers, management, and company
  • Time Management
  • Multitasking
  • Decision-Making
  • Reporting Abilities
  • Analytical Skills
  • Insurance Coverage Verification
  • Document Control
  • Self Motivation
  • Task Prioritization
  • Problem-Solving Aptitude
  • Composing Business Correspondence
  • Account Management Software
  • Payment and Investigation Escalations
  • Insurance Plan Verification
  • Critical Thinking
  • Large-Sum Computations
  • Exceptional Recordkeeping Abilities
  • Time Management Abilities
  • Business Correspondence
  • 10-Key Touch
  • Coverage Determination
  • Interpersonal Skills
  • Records Management
  • Active Listening
  • Recordkeeping Organization
  • Outstanding Clerical Abilities
  • Policy Analysis
  • Electronic Authorization Processing
  • Over 20 years of customer service and sales experience
  • Analytical Thinking
  • Microsoft Office
  • Liability Management
  • Online platforms
  • Preparing for court
  • Marketing automation platforms
  • Data policy enforcement

Summary Of Qualifications

Assess customer needs, explore all options and introduce what best fits their needs, Assist with inquiries or problems in a professional and composed manner, Develop excellent relations with clients, generating loyal customers, Record pertinent facts regarding inquiries and update appropriate files, Proficient skills in Microsoft Word, Office, and Outlook, NMLS license, Interview applicants to determine financial eligibility and feasibility of loans, Complete loan contracts and counsel clients on policies and restrictions, Operate in compliance with laws and regulations and adhere to lending compliance guidelines, Process underwriting and closing procedures, Supervise the day-to-day operational functions of the branch, Ensure that all security procedures are strictly followed, Process daily bank deposits; assist in ongoing profit and loss analysis, Maintain proper teller and vault cash levels including ordering coin and currency, Responsible for growing customer base; consumer and business relationships

References

Available upon request

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Medical-Legal Claims for Court

Examworks
05.2018 - 12.2019

Office Assistant

Cottonwood Water District
04.2016 - 08.2016

Customer Service Representative

Blue Shield of California
09.2014 - 03.2016

Banker 2

US Bank
02.2011 - 08.2014

Branch Account Manager

CitiFinancial
05.2008 - 02.2011

Accounts Receivable

Sierra Pacific Industry
08.2006 - 02.2008

Some College (No Degree) - Education of Developmentally Delayed Individuals

Lake Tahoe Community College

Psychology Teacher Education

Foothill College

Loans

PC ProSchools, Inc.

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Kimberly Calvin