Kimberly Campagna
Mount Airy,MD
Summary
Multi-Unit District Leader with experience in business and educational operations. Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
25
25
years of professional experience
Work History
District Leader
KinderCare Learning Companies
07.2014 - Current
Center Director
KinderCare Learning Companies
08.2006 - 07.2014
Assistant Director
KinderCare Learning Companies
01.2005 - 08.2006
Child Care Teacher/Center Trainer
KinderCare Learning Companies
06.2003 - 01.2005
Child Care Teacher
KinderCare Learning Companies
12.1999 - 06.2003
Education
Bachelor of Science in Business Administration -
Mount Saint Mary’s University
Associates Degree, General Studies -
Frederick Community College
Skills
- Administration
- Human Resources
- Compliance
- Community Engagement
- Staff Development
- Emergency Response Procedures
Accomplishments
· Achieved Gallup Level 5 District Engagement
· 2011 School Advisory Council
· Team Building Award 2009
· Honoring Exemplary Coaching 2008
· Excellence in Customer Service Award
· Center Director Financial Success Award ($1million net revenue)
· Special Programs Award (increased sales above budget)
Administration - Description
Oversee a business portfolio of Center Directors, providing them with the tools required to succeed. Recruit, develop, motivate, and engage a highly talented team of Center Directors and teaching staff. Drive a consistent focus on quality, accreditation, and educational excellence. Nurture customer relationships throughout the market while driving and supporting sound business decisions with children and families in mind. Manage a business portfolio, identify sales opportunities, and drive business decisions to maximize revenue, customer retention, and acquisition. Solid understanding of business principles to ensure childcare centers provide quality teaching and care services, as well as offer programs that maintain revenue growth. Drive employee and family engagement.
Courseworkandtraining
- Leadership
- Strategy
- Financial Management
- Accounting
- Client Interaction
- Communication
- Recruiting
- Child Development
Humanresources - Description
Leadership experience in a customer and talent-focused environment. Recruit / Hire / Train / Develop and Retain school Directors. Evaluate center employee performance. Support and drive Performance Management/Individual Development Plans/Internal Growth and Development.
Compliance - Description
Inspect on a regular basis all center facilities regarding safety, cleanliness, maintenance, and improvements. Manage safety and security programs for children. Maintain and update, when necessary, all Federal/State/Local licensing and regulatory compliance materials. Build relationships and partner with state regulatory agencies. Implement and ensure adherence to all company policies, processes, and procedures. Maintain appropriate certification and accreditation for staff. Direct the implementation of standardized education and curriculum programs.
Awards
- Achieved Gallup Level 5 District Engagement
- 2011 School Advisory Council
- Team Building Award 2009
- Honoring Exemplary Coaching 2008
- Excellence in Customer Service Award
- Center Director Financial Success Award ($1million net revenue)
- Special Programs Award (increased sales above budget)
References
References available upon request
Timeline
District Leader
KinderCare Learning Companies
07.2014 - Current
Center Director
KinderCare Learning Companies
08.2006 - 07.2014
Assistant Director
KinderCare Learning Companies
01.2005 - 08.2006
Child Care Teacher/Center Trainer
KinderCare Learning Companies
06.2003 - 01.2005
Child Care Teacher
KinderCare Learning Companies
12.1999 - 06.2003
Bachelor of Science in Business Administration -
Mount Saint Mary’s University
Associates Degree, General Studies -
Frederick Community College
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