Kimberly Campbell
The Bronx,NY
Summary
Friendly Customer Service Representative experienced working in diverse retail environments. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Talented at correctly taking order information and serving to customers quickly, as well as strengths in promoting products and finalizing sales.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Burlington
10.2023 - Current
- Provided excellent customer service with a helpful and friendly attitude.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted customers with returns, refunds and resolving transaction issues.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Snack Bar Attendant
BJ's Wholesale
02.2023 - 09.2023
- Monitored inventory and notified management of deficiencies or shortages.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Consistently provided friendly service to promote better customer engagement.
- Maintained clean, organized workspace according to operational standards.
- Maintained high standards of customer service in high-volume, fast-paced operations.
Receiving Associate
Burlington
10.2022 - 07.2023
- Unloaded pallets and deliveries and organized products in warehouse.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Recorded regular progress and issues with products.
Seasonal Cashier
At Home Decor Superstore
10.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Harry S Truman High School
Bronx, NY06.2021
Skills
- Customer Assistance
- Cash Handling
- Food Service
- Store Merchandising
- Sales Experience
- Interpersonal communication
- Guest Services
- Cleaning and Sanitizing
Timeline
Customer Service Representative
Burlington
10.2023 - Current
Snack Bar Attendant
BJ's Wholesale
02.2023 - 09.2023
Receiving Associate
Burlington
10.2022 - 07.2023
Seasonal Cashier
At Home Decor Superstore
10.2022 - 01.2023
High School Diploma -
Harry S Truman High School
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