Kimberly Cannello

• Engaged customers in friendly, professional dialogue to determine needs.
• Answered incoming telephone calls to provide store, products and services information.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions and offered product advice.
• Assessed customer needs to provide assistance and information on product features.
• Built and maintained relationships with peers and upper management to drive team success.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Adhered to company initiatives and achieved established goals.

• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Increased purchase amounts by cross-selling with similar products.
• Developed trusting relationships with customers by making personal connections.
• Tracked company inventories, moved excess stock and arranged products to improve sales.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Assessed customer needs to provide assistance and information on product features.
• Built and maintained relationships with peers and upper management to drive team success.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Obtained signatures for financial documents and internal and external invoices.

• Oversaw customer test drives and demonstrated standard and optional features.
• Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
• Responded to inquiries from potential customers via email and telephone.
• Showcased vehicle features and took customers on test drives in local area.
• Managed sales negotiations and financing options.
• Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
• Checked purchased vehicles at delivery time for damage and completed remaining preparations.
• Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.

• Met with customers to offer assistance with selecting spas, finding accessories and completing purchases.
• Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

• Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
• Recommended vehicles to customers based on their needs and preferences.
• Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
• Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
• Go over the features and benefits of a vehicle with the customer.

• Answered incoming telephone calls to provide information about vehicles for sale, services, store hours, policies and promotions.
• Recommend vehicles to customers based on their needs and preferences.
• Go over the features and benefits of vehicles with customers.
• Complete credit applications on the computer
• Go over payment options.
• Negotiate and closed deals in a friendly easy manner.

* Discuss the customer's needs and advise them on the most suitable vehicle.

* Discuss the features of different vehicles and what would suit the customer best.

* Work out very simple finance arrangements.

* Complete financing applications ( paper and on the computer) And gather all the stipulations required by the lender.

* Complete all daily tasks and follow up.

* Handle multiple customers and adjust on the fly.

* Customer focused and always have a positive attitude.

* Discuss customers needs and advise them on the  most suitable vehicle.

* Discuss the features of different vehicles,  before and while test driving.

* Complete  financing applications 

* Work out very simple finance arrangements

* Demonstrated products at customer locations, answering questions and 

 redirecting objections to close deals.

* Set up their Blue tooth and make sure they have all their questions 

  answered.

* Follow up, make sure the customer is happy with their purchase.

* Stay motivated, positive and always have a good attitude.

*Presented professional appearance at all times and assisted with product 

placement and visual merchandising tasks.