Kimberly Cano
Sturgis,SD
Summary
Focused Phlebotomist offering 2 years of experience and expertise in performing venipuncture on newborn to geriatric patients. Accomplished in quickly building rapport with patients with excellent bedside manner and proficiency in easing patients' anxiety. Committed to maintaining highest standards of safety and quality control. Dependable Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Certified Phlebotomist
Monument Health
05.2022 - 03.2024
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Contributed to positive patient experiences through empathetic communication skills during blood draws and sample collections.
- Conducted routine equipment maintenance checks, ensuring all devices were in proper working order for optimal patient care.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Aided in maintaining inventory levels of phlebotomy supplies, ensuring ample stock was available for uninterrupted services.
- Handled difficult venipuncture situations skillfully, adapting techniques as needed based on individual patient needs or anatomy variations.
- Exhibited strong multitasking abilities, efficiently managing multiple patients and tasks simultaneously without compromising quality of service.
- Updated knowledge regularly through continuing education courses, staying current on industry trends and advancements in phlebotomy techniques.
- Assisted with training new phlebotomists, sharing best practices, and providing guidance on technique improvement.
- Assisted in training and onboarding new phlebotomists.
- Supported medical staff with accurate documentation and record-keeping of patients'' blood tests and results.
Inventory Control Coordinator
Cabelas
01.2020 - 05.2022
- Streamlined warehouse operations for increased efficiency through effective coordination with team members.
- Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Actively participated in continuous improvement initiatives by sharing insights from daily operations with management teams.
- Managed high volume of inbound and outbound shipments, prioritizing time-sensitive deliveries.
- Developed strong relationships with vendors, negotiating favorable terms for product returns or replacements when necessary.
- Coordinated physical inventories, establishing a systematic approach that reduced errors and saved time during recounts.
- Enhanced inventory control processes with the implementation of advanced software tools and systems.
- Assisted in the development of new inventory management strategies, resulting in improved organization and cost reduction.
- Implemented cycle counting procedures to maintain consistent inventory counts throughout the year.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in monthly meetings.
Inventory Control Supervisor
Fleet Farm
06.2018 - 01.2020
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Led a team of inventory control specialists, providing guidance, performance evaluations, and professional development opportunities.
- Decreased inventory shrinkage through diligent monitoring, security measures, and employee training on loss prevention practices.
- Optimized storage space utilization by reorganizing warehouse layout and product placement.
- Reduced stock discrepancies with thorough audits of physical inventory and warehouse organization.
- Implemented barcode scanning system to improve inventory tracking and reduce manual data entry errors.
- Streamlined warehouse operations by implementing efficient inventory control processes and procedures.
- Facilitated regular communication between departments for seamless coordination in replenishment activities.
- Supported company''s growth strategies by effectively managing higher volumes of products without compromising accuracy or efficiency.
- Collaborated with purchasing department to maintain optimal stock levels and minimize overstocks or stockouts.
- Developed close working relationships with suppliers for timely delivery schedules and resolution of any issues related to product quality or availability.
- Processed damaged goods and completed wasted inventory paperwork.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
- Inventoried warehouse stock on monthly, quarterly and annual basis.
- Collaborated with other departments within facility to educate and understand how functions affect inventory.
- Motivated and managed performance, activities and responsibilities of Inventory Control Team.
- Worked closely with personnel, customers, and contractors to resolve problems.
Store Support Manager
Walmart
12.2013 - 11.2017
- Led training sessions for new hires on company policies and procedures, ensuring consistent service quality across all teams.
- Ensured compliance with local regulations related to health and safety measures instore.
- .Participated in regional meetings and conferences to stay updated on industry developments, applying new insights to improve store performance.
- Enhanced customer satisfaction through the development of effective support strategies and staff training programs.
- Managed the scheduling of staff to ensure adequate coverage during peak business hours, maximizing productivity.
- Reduced employee turnover by fostering a positive work environment and promoting team collaboration.
- Addressed customer complaints effectively, resolving issues promptly while preserving positive relationships between patrons and the brand.
- Coordinated with store departments to address operational issues promptly, ensuring minimal disruption to daily operations.
- Analyzed sales data regularly to identify trends or opportunities for growth while making informed decisions on merchandising strategies accordingly.
- Facilitated communication between employees and management, contributing to a more cohesive workplace culture.
- Evaluated employee performance regularly, providing constructive feedback for improvement and recognizing achievements accordingly.
- Improved store efficiency by streamlining processes and implementing organizational systems.
- Assisted in recruiting, interviewing, and hiring qualified candidates who contributed positively to the store''s overall success.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Warehouse Inventory Control Supervisor
Walmart
06.2012 - 12.2013
- Adapted inventory control processes to accommodate rapid business growth, allowing for seamless scaling of warehouse operations.
- Managed cycle counting program to verify inventory accuracy without disrupting daily operations or requiring full-scale physical counts.
- Maintained accurate records for all inventory transactions, ensuring timely reporting and data analysis.
- Optimized storage space utilization by reorganizing warehouse layout based on product demand patterns.
Inventory Management Supervisor
Walmart
09.2009 - 06.2012
- Implemented innovative solutions to reduce carrying costs while maintaining optimal inventory levels for efficient order fulfillment.
- Evaluated supplier performance regularly, taking corrective action when needed to address quality or delivery concerns that impacted company operations or customer satisfaction levels.
- Collaborated with purchasing department to ensure adequate stock levels, minimizing backorders and expediting shipments when necessary.
- Maximized space utilization within the warehouse through strategic planning and reorganization efforts, accommodating growing product lines without sacrificing accessibility or workflow efficiency.
- Managed a team of inventory specialists, providing leadership and guidance for professional development and growth.
- Coordinated cross-functional teams during peak seasons to ensure timely processing of high-volume orders without compromising accuracy or customer satisfaction.
- Ensured compliance with all relevant regulations governing the storage, handling, and disposal of hazardous materials in the warehouse environment.
- Developed comprehensive training programs for warehouse staff, increasing productivity levels and reducing errors in inventory handling.
- Enhanced inventory accuracy by implementing systematic organization and storage procedures.
- Maintained strong relationships with suppliers, negotiating favorable terms and conditions for inventory management agreements.
- Reduced stock discrepancies with regular cycle counts and thorough audits of physical inventory.
- Conducted regular performance reviews for warehouse staff, identifying areas of strength and opportunities for improvement to provide targeted training and support.
Education
3 Years - Chemistry
BHSU Math Minor
Spearfish,SDNational Certified Phlebotomy Technician Professional - Phlebotomy Technician
NAPTP
Dearborn, MI07.2022
High School Diploma -
Todd County High School
Mission, SD05.1980
Skills
- Sample and specimen collection
- Safety Protocols Adherence
- Specimen handling
- HIPAA
- Venipuncture Expertise
- Infection control measures
- Blood collection techniques
- Specimen labeling procedures
- Quality Control
- Health Education
- Order of draw knowledge
- HIPAA Compliance
- Data Entry
- Quality control guidelines
- Medical Records Maintenance
- Staff Management
- Paperwork Processing
- Medical terminology knowledge
- Attention to Detail
- Decision-Making
- Phlebotomy Technician (PT)
- Team Leader
- Workload Management
- Data Confidentiality
- Mentoring and Coaching
- Staff Collaboration
- Retail knowledge
- Complex Problem-Solving
- Staff Training and Development
- Team Leadership
- Problem Resolution
- Team Player
- Time Management
- Training and coaching
- Efficient multi-tasker
- Inventory Control
- Staff Development
- Operations Management
- Employee Scheduling
- Customer Relationship Management (CRM)
- Sales Techniques
- Process Improvements
- Workflow Coordination
- Procurement
- Customer Service
- Staff hiring
- Effective leader
- Hiring and Onboarding
- Staff training/development
- Teamwork and Collaboration
- Process Improvement
- Compliance Monitoring
- Purchasing and planning
- Performance Tracking
- Customer Service Management
- Employee Motivation
- Goal Setting
- Inventory Tracking and Management
- Performance Evaluation and Monitoring
- Delegating Work
- Employee Development
- Employee reviews
- Sound Judgment
- Problem-solving abilities
- Active Listening
- Conflict Resolution
- Customer satisfaction measurement
- Stock management
- Warehousing functions
Timeline
Certified Phlebotomist
Monument Health
05.2022 - 03.2024
Inventory Control Coordinator
Cabelas
01.2020 - 05.2022
Inventory Control Supervisor
Fleet Farm
06.2018 - 01.2020
Store Support Manager
Walmart
12.2013 - 11.2017
Warehouse Inventory Control Supervisor
Walmart
06.2012 - 12.2013
Inventory Management Supervisor
Walmart
09.2009 - 06.2012
3 Years - Chemistry
BHSU Math Minor
National Certified Phlebotomy Technician Professional - Phlebotomy Technician
NAPTP
High School Diploma -
Todd County High School
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