Brings valuable experience in evaluating and processing claims with attention to detail and fairness. Known for strong team collaboration and adaptability in dynamic environments. Proficient in analytical thinking and communication skills.
Overview
18
18
years of professional experience
Work History
Health Claims Assessor
International Medical Group (IMG)
08.2022 - 12.2024
Assess health insurance claims for validity and medical necessity.
Review medical records, diagnostic tests, and treatment plans for compliance with insurance policies
Collaborate with the Chief Medical Officer to verify the appropriateness of treatments based on medical necessity guidelines
Investigate and flag potentially fraudulent claims
Communicate regularly with healthcare providers and policyholders to resolve issues and ensure accurate claims processing
Medical Billing, Insurance & Coding
HBCS Medical Billing Inc
08.2019 - 03.2023
Processed medical claims, coded diagnoses and procedures, and billed insurance carriers.
UB04 and CMS 1500 formats.
Perform insurance verifications, including coverage details such as co-pays and deductibles.
Assist in the resolution of claim denials, re-submitting claims with adjustments as necessary.
Medical Biller and Coder
Aveanna Heathcare
09.2011 - 08.2019
Navigate electronic medical records
Prepared detailed, itemized bills and invoices, ensuring all charges were appropriately documented
Answer questions and handle complaints
Correctly code and bill medical claims for various hospitals and nursing facilities.
Processed medical claims, reviewed medical records
Communicated with providers to resolve discrepancies in claims or patient insurance.
Insurance Verification Specialist
Hoag Memorial Hospital Presbyterian
10.2008 - 09.2011
Contact insurance companies to obtain policy details and verify the patient’s insurance coverage, including co-pays, deductibles, and out-of-pocket expenses.
Confirm the patient’s insurance eligibility, benefits, and coverage with insurance companies before services are rendered.
Maintain accurate records of verification information for billing purposes
Contact patients to inform them of their coverage status or any issues with their insurance.
Tax Specialist / Paralegal
Ibarra's Income Tax
10.2006 - 08.2020
Conduct in-depth consultations with clients to understand financial situations and gather necessary documentation, such as W-2s, 1099s, receipts, and bank statements
Ensure clients are eligible for maximum deductions, credits, and exemptions to reduce their overall tax liability
Stay updated on tax laws, including changes and new legislation, and provide clients with strategies to minimize future tax obligations
Process DACA applications, ITIN renewals, and immigration documents, including notary public services
Education
Associates -
ORANGE COAST COLLEGE
COSTA MESA, CALIFORNIA
05.2015
Certified Professional Biller (CPB) - CPC
AMERICAN CAREER COLLEGE
ANAHEIM, CALIFORNIA
09.2008
Skills
Claims Assessment & Evaluation
Insurance Knowledge & Loss Assessment
Fraud Detection & Investigation
Customer Service & Communication
Negotiation & Decision Making
Medical Coding & Billing (Epic Systems, UB04, CMS 1500)
Critical Thinking & Problem-Solving
Time Management & Multitasking
Documentation & Record Keeping
HIPAA Compliance
Medical Billing & Coding Regulations (Medi-Cal, Medicare)