Kimberly Carhart

Day to day business oversight of 66 bed personal care

memory care community

Maintain and oversee growth of census

Maintain budgets for all departments

Ensure regulatory compliance for all departments

employee management (hiring/termination)

employee training

Overseeing the day to day operations of a personal care community in a CCRC environment by ensuring regulatory compliance and budgetary/census management. Implementation of caring personal relationships with residents, families, and vendors has allowed me the ability to provide a culture of comfort and safety to the residents of my community

• Collaborated with staff, management and external groups to coordinate patient care.
• Evaluated work performance of 40+ nursing personnel to determine wage increases and implement discipline.
• Planned and assigned workload to 40+-person nursing staff to direct patient care.
• Participated in daily management team meetings to discuss resident status, census changes and resident complaints or concerns.
• Created customized care plans, working with hospital/rehab staff and families to assess and meet individual needs.
• Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
• Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Direct day-to-day administrative and operational functions for 98-bed facility, providing guidance and leadership to over 40 employees.
• Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
• Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
• Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

• Resolved conflicts and negotiated mutually beneficial agreements between parties
• Developed team communications and information for care meetings
• Maintained excellent attendance record, consistently arriving to work on time
• Managed regulatory compliance for Department of Human services in a personal care community
• Facilitated communication between resident, physician, family, and staff to ensure appropriate patient centered care in a personal care environment
• Provided medication and wound treatments to senior residents to ensure optimal health outcomes

• Responded to patient requests with appropriate clinical and personal assistance.
• Collaborated with Director of Nursing on evaluation of care plan outcomes, implementing or adjusting interventions accordingly.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
• Provided medication,treatments, and any care ordered by physician
• Acted as liaison between , resident, family, and physician

• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
• Provided medication administration per physian orders
• Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels
• Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
• Applied interpersonal communication skills to comfort and counsel patients and families throughout care process
• Assisted with admissions, appointments, transfers and discharges
• Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses
• Performed evaluations of each patient's status, needs and preferences
• Cared for wounds, provided treatments and assisted with procedures

• Ensured facility remained up-to-date and compliant with laws and regulations
• Communicated with members of medical staff and department heads during weekly update meetings
• Educated family members and caregivers on patient care instructions
• Led successful team comprised of RNs, LPNs and ancillary staff
• Monitored patient condition, including interpreting and tracking prenatal testing and results
• Observed and reported patient condition, progress and medication side effects to accurately document updates
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options
• Reported patients' status and delegated nurse assignments to achieve optimal outcomes
• Educated patients and answered questions about health condition, prognosis and treatment
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety
• Provided direct patient care, stabilized patients and determined next course of action
• Updated patient charts with data such as medications to keep records current and support accurate treatments
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions
• Audited charts and reviewed clinical documents to verify accuracy
• Performed triage on all incoming patients and determined severity of injuries and illnesses
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission