Kimberly Carluccio

Independent Contractor with 15+ years of extensive expertise in video editing, article writing, customer satisfaction, and project management. Demonstrates a proven track record in enhancing SEO performance, driving significant web traffic, and optimizing customer service protocols. Adept at managing multiple projects, delivering high-quality content, and ensuring customer satisfaction through efficient workflow optimization and data analysis. Over the past few years, I have gained extensive experience in various management and customer service roles. I possess a diverse set of skills that I can offer to your organization. My background includes work as a delivery driver, video editor, and writer, and I am proficient in customer service and project management. I am also skilled in photo editing. My experience in leadership positions has given me valuable insight into retail and office operations, finance, and management. I am confident in my ability to lead, delegate, and excel in leadership roles. I can create and maintain schedules to meet objectives, drive growth through marketing and promotions, and retain clients through follow-up efforts. My years in customer service and HR have equipped me to efficiently support clients' needs, including managing documents and finances. My product knowledge and awareness of new trends enable me to align services and products with consumer needs. Additionally, I possess exceptional organizational and communication skills and can effectively keep relevant parties informed during critical situations while coordinating multiple resources as a unified team. As an experienced Film and Video Editor, I am adept at meeting client needs throughout the film process, from conception to completion. I can handle multiple projects simultaneously while delivering the highest service, quality, and innovation. My expertise includes editing films for commercials, sports events, special events, and individual client needs. I am now prepared to transition into a new role with a company or continue advancing in my freelance career. My experience working with clients from concept to completion ensures that videos meet their expectations. I am also skilled in overseeing writers and planning compelling content for publications. With superior writing skills and a lifelong passion for journalism, I am knowledgeable about selecting topical, interesting, and reader-friendly features. Generate creative ideas and topics to create high-quality content optimized for search engines.