KIMBERLY CARPENTER
Houston,Texas
Overview
3
3
years of professional experience
Work History
Regional Manager
Dauntless Consulting Inc
Houston, Texas
05.2022 - Current
- Instituted corrective actions to address organizational issues.
- Oversaw the openings of five offices across Houston, TX, and Philadelphia, PA.
- Mentored, developed, and promoted more than 15 team members to leadership roles.
- Conducted 90-day performance evaluations for all team members.
- Implemented weekly team compliance meetings across 20+ retail locations.
- Strengthened market position, leveraging industry knowledge, and business acumen for success.
- Established and coordinated responsibilities between sites and departments.
- Transformed internal structure to meet changing operational demands.
- Negotiated and managed contracts equating to over $1.1 million in revenue.
- Cultivated a positive culture, structures, and environment to help teams fulfill the organizational mission and objectives.
- Exceeded company client monthly goals by 6% on average.
Assistant Manager
Noble Marketing Inc
Baltimore, MD
02.2022 - 05.2022
- Coordinated 30+ employee schedules to provide adequate staff coverage for 15 retail locations.
- Simplified project management processes using Sara+ and Salesforce.
- Maximized employee performance with hands-on training and close mentoring.
- Collaborated with the management team to set and achieve sales targets.
- Streamlined processes to increase efficiency and improve customer service.
- Supported senior managers with day-to-day operational requirements.
- Oversaw the recruitment, training, and onboarding processes for over 30+ employees.
- Oversaw daily operations to ensure compliance with company policies and standards.
Media Coordinator & Communication Specialist
Honey Skincare Studio
Arlington, VA
09.2021 - 01.2022
- Generated strategic timelines for weekly, monthly, and yearly social media platforms.
- Created and edited content for all social media platforms.
- Led a comprehensive company rebranding initiative.
- Developed and delivered customized training programs to new hires, ensuring a smooth transition into their roles.
- Managed media budget allocations across different platforms and campaigns.
- Capitalized on changing industry, market, and competitor trends with a highly adaptable and resourceful approach.
- Cultivated and expanded client portfolios.
- Coordinated and facilitated meetings between departments and supervisors to ensure effective communication and project alignment.
- Improved, streamlined, and managed company and subcompany social media accounts (15 accounts).
- Delivered post-campaign reports outlining successes, challenges, and key learnings.
Education
Bachelor of Science (B.S.) - Media Arts and Design, Interactive Design
James Madison University
Harrisonburg, Va05.2021
Bachelor of Arts (B.A.) - International Affairs
James Madison University
Harrisonburg, Va05.2021
Skills
- HTML & CSS
- Java Script
- MS Office
- Adobe Creative Cloud
- UX/UI Design Testing
- I2 Analyst Notebook
- Brackets & Atom
Timeline
Regional Manager
Dauntless Consulting Inc
05.2022 - Current
Assistant Manager
Noble Marketing Inc
02.2022 - 05.2022
Media Coordinator & Communication Specialist
Honey Skincare Studio
09.2021 - 01.2022
Bachelor of Science (B.S.) - Media Arts and Design, Interactive Design
James Madison University
Bachelor of Arts (B.A.) - International Affairs
James Madison University