A strong leader and worker, that values guidelines and clear communication. Always has a willingness to learn and expand their knowledge. Shows quality and hard work in everything they do.
Overview
9
9
years of professional experience
Work History
New Business Crew
Continential
Auburn, IN
05.2018 - Current
Place finished parts into containers for shipment or storage.
Load raw materials into machines according to specified measurements.
Perform periodic maintenance on machines such as cleaning and lubrication.
Comply with company policies regarding quality control procedures.
Troubleshoot malfunctions in equipment or processes.
Collaborate with other departments when necessary for successful completion of projects.
Maintain records of completed work and production data including volume produced and time required for each task.
Inspect finished workpieces to ensure conformance with specifications.
Ensure that safety guidelines are followed at all times while operating machinery.
Observe machine operations to detect any problems or defects in the finished product.
Quality Control Supervisor
Team Quality Services
Auburn, Indiana
02.2017 - 05.2018
Reviewed customer complaints and identified potential sources of quality issues.
Evaluated suppliers' performance against established criteria for quality assurance purposes.
Performed first article inspection on incoming raw materials.
Maintained records of all nonconforming products and completed corrective actions as required.
Generated reports summarizing inspection results, defect trends, and other statistical data.
Trained new employees on proper use of test equipment and inspection techniques.
Inspected products for defects and conformance to customer specifications using precision measuring instruments.
Evaluated performance of Quality Control personnel, identified training needs, provided feedback, and recommended improvements.
Performed root cause analysis on non-conforming products to determine corrective action plans.
Managed quality control team of 10 or more personnel.
Performed regular maintenance on equipment used in quality assurance processes.
Ensured that safety protocols were followed during all testing procedures.
Conducted inspections with quality control team members.
Server
Steak N Shake
Auburn, Indiana
11.2016 - 02.2017
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Stayed informed about daily specials, new menu items, promotions.
Followed health safety guidelines when preparing and serving food products.
Ensured that each guest was served courteously, quickly, and efficiently.
Responded efficiently to guest inquiries and complaints in a professional manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided excellent customer service to ensure satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Checked food before serving it to customers.
Monitored dining room for cleanliness and proper set-up at all times.
Cleaned tables and chairs to prepare dining area for next customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Plastic Injection Molding Machine Operator
DeKALB Molded Plastics
Butler, IN
06.2016 - 08.2016
Adhere strictly to safety regulations while operating machinery.
Keep work area clean and organized in accordance with established safety procedures.
Identify potential issues related to product quality or performance.
Maintain accurate records of production data including cycle times, scrap rates.
Collaborate with other departments such as Quality Assurance and Control and Maintenance.
Follow detailed instructions from supervisors regarding specific tasks assigned.
Communicate effectively with co-workers and supervisors about production status.
Check quality of molded parts against specified requirements before removal from machine.
Set up and operate plastic injection molding machine to cast parts from thermoplastic materials.
Inspect finished products for defects and measure dimensions using precision instruments.
Load raw materials into hoppers, feeders, conveyors or other devices as required by job order.
Server
Grabill Inn
Grabill, Indiana
03.2015 - 10.2015
Accurately recorded orders on cash register and point-of-sale system.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Followed health safety guidelines when preparing and serving food products.
Ensured that each guest was served courteously, quickly, and efficiently.
Handled money transactions accurately while following company procedures for handling cash payments.
Delivered food orders promptly and courteously.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Eastside JR/SR High School
Butler, IN
06-2015
Some College (No Degree) - Business Administration And Management
Ivy Tech Community College
Fort Wayne, IN
Skills
Quality Assurance
Computer Skills
Customer Service
Flexible and Adaptable
Supervision and leadership
Strategic Planning
Staff Management
Training and mentoring
Excellent Communication
Advanced in Microsoft Word, Excel, Access, Powerpoint,and QuickBooks
Inventory Control
Operations Management
Non-conformance reporting
Defect Removal
Decision-Making
Fast learner
Timeline
New Business Crew
Continential
05.2018 - Current
Quality Control Supervisor
Team Quality Services
02.2017 - 05.2018
Server
Steak N Shake
11.2016 - 02.2017
Plastic Injection Molding Machine Operator
DeKALB Molded Plastics
06.2016 - 08.2016
Server
Grabill Inn
03.2015 - 10.2015
High School Diploma -
Eastside JR/SR High School
Some College (No Degree) - Business Administration And Management
Ivy Tech Community College
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