Kimberly Carter
Temple Hills,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Judiciary Clerk
Circuit Court For Prince George's County
2023.03 - Current
- Manages administrative duties such as filing documents, scheduling meetings and tracking case statuses.
- Creates and prepares legal drafts by organizing and assembling information for legal documents and forms.
- Assists attorneys with case organization and administrative tasks.
- Supports legal team by conducting research, drafting briefs, gathering information and interpreting legal documents.
- Maintains and updates files and databases for personnel records and financial reports.
- Reviews complaints, petitions, motions and pleadings to aid in determining admissibility.
- Coordinates and prepares exhibits and other materials for hearings.
Outreach Committee Member
First Baptist Church Of District Heights
2019.09 - Current
- Attend committee meetings to propose, discuss and advance management and investment ideas.
- Serve as a representative for the organization in public interactions, local community events, meetings, that will further build the brand and encourage local partnerships.
- Spearhead promotional events to raise awareness and promote initiatives.
- Develops ideas for raising capital to fund special projects.
Revenue Services Specialist
CoStar Group
2019.06 - 2022.10
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Suggested additional services to customers in order to meet upsell goals.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Documented problems and corrective actions to maintain records.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Positively engaged with customers and maintained professional appearance as company representative.
Community Support Worker
Melwood
2019.06 - 2019.10
- Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
- Developed and implemented programs to meet social service needs of community.
- Helped individuals to provide education and understanding of available social services.
- Aided in identification of individuals and families in need of social services to provide benefits and resources.
- Facilitated referrals to community resources and services to meet needs of individuals and families.
- Maintained professional and productive working relationships with community leaders and organizations to promote teamwork and boost rapport.
- Established networks to increase community awareness of new programs.
- Liaised with community members, recommending resources and programs.
- Provided assistance to members of community to navigate complex social service systems.
- Formulated and implemented outreach strategies to engage individuals and families in need of social services.
- Collaborated with community partners to develop and implement strategies to meet social service needs.
- Monitored and evaluated social service programs and services to determine impact.
- Coordinated and managed volunteer activities for community service projects.
- Led group discussions and activities to meet different community needs.
- Approached issues proactively to best meet current and future community needs.
- Coordinated with different service providers to meet clients' individual needs.
- Enlisted support of volunteers and collaborated with businesses and community groups.
- Supported clients in developing goals and social skills, improving individual wellness and productivity.
Leasing Professional
Southern Management
2015.08 - 2019.05
- Invited prospects to fill out application upon completion of property tour.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Marketed property to local businesses through collateral, emails and phone calls.
- Kept meticulous records of correspondence between management and tenants.
- Distributed and followed up on tenant renewal notices.
- Performed background checks on over hundreds apartment applicants.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to requests and scheduled appointments for property showings.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Distributed flyers to raise awareness of properties and attract more tenants.
- Conducted regular inspections of both interior and exterior of properties for damage.
Education
Bachelor of Science - Social Work And Psychology
Coppin State University
Baltimore, MD07.2015
High School Diploma -
Crossland High School
Temple Hills, MD06.2008
Skills
- Project Management
- File Review
- Legal Writing
- Reading Comprehension
- Professional Correspondence
- Case Management
- Critical Thinking
- Purchase Orders
- Active Listening
- Complex Problem-Solving
- Call Volume Analysis
- Professional Development
- Greeting Visitors
- Customer Communication
- Office Administration
- Accounts Payable and Accounts Receivable
- Administrative Support
- Clerical Support
- Data Entry Software
Additional Information
References
Mrs. Nia Hill, Former Supervisor 2023009001 Nia.hill0412@gmail.com
Ms. Shane Weaver PhD, Former Colleague & Peer Associate 3019384190
sweaver1913@yahoo.com
Ms. Takila Harris, Outreach Chair 3012377286 takilaaaisha@yahoo.com
Timeline
Judiciary Clerk
Circuit Court For Prince George's County
2023.03 - Current
Outreach Committee Member
First Baptist Church Of District Heights
2019.09 - Current
Revenue Services Specialist
CoStar Group
2019.06 - 2022.10
Community Support Worker
Melwood
2019.06 - 2019.10
Leasing Professional
Southern Management
2015.08 - 2019.05
Bachelor of Science - Social Work And Psychology
Coppin State University
High School Diploma -
Crossland High School
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