Kimberly Carter
Hoschton,GA
Summary
Proven track record of enhancing customer satisfaction and retention at Salon Kim and Salon 124 through exceptional service and personalized hair care solutions. Hardworking and enthusiastic hairstylist trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Service-driven team player good at connecting with people resulting in repeat customers. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Food Preparation Worker
Gwinnett County Schools
03.2023 - Current
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
Salon Owner/Operator
Salon Kim
04.2019 - Current
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Enhanced client satisfaction by offering personalized hair and beauty services tailored to individual preferences.
- Interacted well with customers to build connections and nurture relationships.
Hairstylist
Salon 124
05.1997 - 04.2019
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Built rapport with clients to understand their style preferences and hair care routines.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
Education
High School Diploma -
George Walton Academy
Monroe, GASkills
Safe Food Handling
Equipment Sanitation
Hygiene practices
Ingredient Preparation
Certification
- ServSafe Allergens Certification - National Restaurant Association.
Cosmetology licence
I apprenticed through Salon 124 in 1997 i have had my cosmetology license since then never let it expire.
Timeline
Food Preparation Worker
Gwinnett County Schools
03.2023 - Current
Salon Owner/Operator
Salon Kim
04.2019 - Current
Hairstylist
Salon 124
05.1997 - 04.2019
High School Diploma -
George Walton Academy
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