Kimberly Carter
Salem,OR
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to acquire new skills quickly and manage time effectively. Demonstrated success in building relationships with clients and team members, contributing to team success and positive outcomes. Seeking entry-level opportunities to leverage skills for company growth.
Overview
25
25
years of professional experience
9
9
Certifications
Work History
Site Assistant I
Mid Willamette Community Action Agency
Salem, Oregon
11.2024 - 09.2025
- Assisted clients in accessing community resources and social services.
- Supported outreach efforts to enhance community awareness of available programs.
- Communicated effectively with diverse populations, promoting inclusion and support.
- Performed daily site inspections to identify potential hazards or risks.
- Responded promptly to emergency situations following established protocols.
- Filled out incident reports documenting accidents or injuries during work hours.
- Reported suspicious activity at job site immediately to security personnel.
- Adhered to all safety rules set by client or employer at job site.
Administrative Assistant
Mid-Willamette Community Action Agency
Salem, Oregon
10.2022 - 11.2024
- Maintained accurate records and files for client services and administrative tasks.
- Responded to inquiries from clients via phone, email, and in-person interactions.
- Ensured compliance with agency policies by maintaining confidentiality of client information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Answered questions from customers regarding the services offered by the company.
- Scheduled appointments between clients and customers and internal staff members.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed customer inquiries to appropriate department personnel.
- Greeted visitors and provided general information about the company.
- Developed and maintained filing systems for confidential documents and records.
- Organized files, faxed reports, and scanned documents, maintaining the front desk and reception area in a neat and organized fashion.
Dormitory Resident Assistant
Bureau of Indian Affairs/Chemawa Indian School
Salem, Oregon
08.2000 - 05.2020
- Managed resident concerns by providing support and conflict resolution strategies.
- Collaborated with staff to ensure a safe and inclusive living environment.
- Maintained accurate records of incidents and resident communications diligently.
- Conducted regular rounds of the building to ensure safety and security measures were being followed.
- Responded to emergency situations in a timely manner by following established procedures.
- Actively participated in various committees dedicated to promoting diversity, inclusion, and equity throughout the community.
- Provided guidance and support to dormitory residents on academic, social, and personal issues.
- Maintained accurate records of all incidents that occurred within the dormitories.
- Monitored dormitory common areas during peak hours to address any concerns from students or staff members.
- Assessed roommate compatibility through interviews with potential match-ups prior to assigning rooms.
- Developed strategies for conflict resolution among roommates or other residents living in close proximity.
- Facilitated conversations between residential advisors and residents about policy violations or disciplinary issues.
- Assisted in the planning and implementation of educational, recreational, and social activities for residence hall students.
- Maintained clean and well-organized environment for client happiness and safety.
- Completed routine rounds, checking with residents to meet care needs.
- Improved patient outlook and daily living through compassionate care.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Welcomed new residents and assisted with community adjustment.
- Served as positive role model for diverse group of individuals.
- Maintained student safety by enforcing compliance with campus rules.
- Served as a first responder to emergencies, implementing crisis management protocols efficiently.
- Devised various activities for social, educational and recreational resident programs.
- Monitored the condition of communal areas, reporting maintenance issues promptly.
- Responded to resident inquiries and concerns in a timely and empathetic manner.
- Acted as a liaison between residents and campus services, facilitating access to support as needed.
- Created a welcoming and inclusive environment for all residents, celebrating diversity and promoting equity.
- Provided conflict resolution and mediation between residents to maintain a positive living environment.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Facilitated addiction recovery support groups utilizing evidence-based practices.
- Provided direct therapeutic support to children with mental health, emotional, and behavioral issues.
- Provided 24-hour security and support to residents in a residential facility.
- Provided emotional support by showing empathy toward the feelings of clients.
- Educated families about addiction and how best to support their loved ones through recovery.
- Educated families about the disease of addiction and how it affects them as well as ways they can help support their loved one's recovery journey.
- Led peer support groups where individuals can share their struggles with addiction while receiving encouragement from others who have been through similar experiences.
- Counseled individuals struggling with addiction issues by providing supportive interventions and referrals to appropriate services.
- Provided emotional support for patients and families dealing with illness or death.
Education
High School Diploma -
Valsetz High School
Valsetz Oregon05-1984
Skills
- Outreach and advocacy
- Risk identification
- Incident documentation
- Client engagement
- Safety regulations adherence
- Document management
Certification
Suicide Awareness Training
Timeline
Site Assistant I
Mid Willamette Community Action Agency
11.2024 - 09.2025
Administrative Assistant
Mid-Willamette Community Action Agency
10.2022 - 11.2024
Dormitory Resident Assistant
Bureau of Indian Affairs/Chemawa Indian School
08.2000 - 05.2020
High School Diploma -
Valsetz High School