Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Casey

Operations Manager
Las Vegas,NV

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

18
18
years of professional experience

Work History

Operations Manager

CVS Pharmacy
10.2005 - Current
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Implemented quality control systems that boosted overall product consistency and reliability.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

GED -

Oakland Technical High School
Oakland, CA
05.2001 -

Skills

  • Customer Service
  • Maintenance Planning
  • Customer Retention
  • Process Improvement
  • Employee relations and conflict resolution
  • Assignment Delegation

Timeline

Operations Manager

CVS Pharmacy
10.2005 - Current

GED -

Oakland Technical High School
05.2001 -

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Kimberly CaseyOperations Manager