Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Castro

Morganton,NC

Summary

Enjoys working with people and offers great organizational and interpersonal skills. Hardworking, service oriented, and passionate job seeker with strong communication skills eager to secure entry-level Response Team Specialist position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Self motivated and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Home Organizer

Self-employed
12.2022 - Current
  • Worked in partnership with clients to organize various areas of their homes and home offices.
  • Developed individualized plans based on client's habits, needs and vision for their space.
  • Coached clients on life skills, including time management and work flow.

Caregiver

Homecare
03.2021 - 12.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Assistant Manager

Julia's Bakery
08.2020 - 03.2021
  • Cultivated warm relationships with regular customers.
  • Set up dining room to promote welcoming environment and meet or exceed hospitality and service standards.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities .
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Assistant Manager

Toasted And Rolled
06.2018 - 08.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Associate of Arts - Business, Psychology. (Unfinished)

Western Piedmont Community College
Morganton, NC

High School Diploma -

Robert L. Patton High School
Morganton, NC
06.2020

Skills

  • Client Consultations
  • Relationship Building
  • Campaign Organization
  • Computer Skills
  • Organizational Systems
  • Customer Service
  • Cultural Awareness
  • Spanish Fluency

Languages

Spanish
Native or Bilingual

Timeline

Home Organizer

Self-employed
12.2022 - Current

Caregiver

Homecare
03.2021 - 12.2023

Assistant Manager

Julia's Bakery
08.2020 - 03.2021

Assistant Manager

Toasted And Rolled
06.2018 - 08.2020

Associate of Arts - Business, Psychology. (Unfinished)

Western Piedmont Community College

High School Diploma -

Robert L. Patton High School
Kimberly Castro