Kimberly Chavez
Canutillo
Summary
Dynamic and results-driven professional with extensive experience as Head Cashier at Lowes Home Improvement. Proven track record in employee training and cash handling, enhancing operational efficiency and customer satisfaction. Recognized for strong leadership and adaptability, fostering a positive team environment while implementing effective inventory management practices.
Overview
7
7
years of professional experience
Work History
Head Cashier
Lowes Home Improvment
02.2022 - 11.2025
- Trained and mentored team members on register procedures and customer service best practices.
- Managed cash drawer reconciliations to prevent discrepancies and improve operational efficiency.
- Implemented inventory management practices to streamline product availability and reduce shrinkage.
- Developed scheduling strategies to optimize staffing levels during peak hours and enhance customer service.
- Enforced company policies regarding cash handling, promoting compliance among staff members.
- Assisted customers with inquiries, providing exceptional service to foster positive shopping experiences.
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
Sales Lead
Journeys Shoes
03.2019 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Franklin High School
El Paso, TXSkills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Cash handling
- Multi-tasking skill
- Employee training
- Adaptability and dependability
- Customer service management
- Punctuality
- Policy enforcement
- Team leadership
- Training and coaching
- Workplace safety
- Refunds and exchanges
- Flexible schedule
- Customer relations
- Opening and closing procedures
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Head Cashier
Lowes Home Improvment
02.2022 - 11.2025
Sales Lead
Journeys Shoes
03.2019 - 03.2022
High School Diploma -
Franklin High School