Kimberly Christian
Hampton,Georgia
Summary
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments. Skilled in planning practical routes and selecting advantageous shipping methods. Excellent coordination and communication skills used to develop positive professional relationships with carriers.
Overview
12
12
years of professional experience
Work History
Shipping and Receiving Clerk
PVH
Palmetto, GA
02.2021 - Current
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Prepared documentation to track and report on damaged or missing items.
- Contacted transport companies and suppliers to expedite, trace or return shipments.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Contacted internal and external vendors and customers to obtain information for inbound or outbound shipments.
- Monitored merchandise received and shipped from facility in computer system.
- Maintained inventory of shipping materials and supplies.
- Produced daily reports on shipments, team performance and financial numbers.
- Obtained required documentation to move cargo onward.
- Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
- Maintained work areas and kept organized.
- Documented damaged, inaccurate or missing products and reported to management.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Received deliveries, scanned packages and updated orders in internal database.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Tracked and documented incoming deliveries and current stock via computerized warehouse management systems.
- Liaised with vendor representatives to rectify damages and shortages.
Distribution Clerk
Luxottica
McDonough, GA
05.2016 - 10.2020
- Reviewed and followed pick sheets to prepare, pack and scan orders.
- Tagged and stored product inventory in correct areas and locations.
- Organized inventory and coordinated movement between receiving, storage and shipping to facilitate operations.
- Identified inventory issues and independently developed effective resolutions.
- Supervised pickup and delivery schedule to monitor business and maintain accuracy rate.
- Updated tracking system to enhance operations.
- Assisted customers with completing change of address and mail hold forms.
- Inspected times, dates, addresses and stamps of incoming and outgoing mail and checked for contraband.
- Obtained signatures from recipients to release registered and special delivery parcels.
Assistant Loan Manager
InstaLoan
Stockbridge, GA
10.2011 - 07.2015
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Met with applicants to obtain information for loan applications and answer questions about processes.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Spent ample time with each applicant to break down complex information into terms that easy to understand.
- Identified valuable solutions for customers with credit problems.
- Reviewed credit histories from applicants and determined feasibility of granting requested loans.
- Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
- Approved loans and specified terms.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Eagles Landing High
McDonough, GA06.1999
Skills
- Self-Motivated and Independent
- Attention to Detail
- Safety Procedures
- Interpersonal Skills
- Calm Under Pressure
- Problem-Solving
- Effective Communication
- Warehousing Operations
- Inspection and Quality Control
- Shipment Tracking
- Organization and Prioritization
- Teamwork and Cooperation
- Punctual and Reliable
- Inventory Management
- Verbal and Written Communication
- Pattern Recognition
- Contents Verification
- Invoice and Manifest Review
- Data Documentation
Additional Information
Keeping the positivity and team spirit flowing!
Timeline
Shipping and Receiving Clerk
PVH
02.2021 - Current
Distribution Clerk
Luxottica
05.2016 - 10.2020
Assistant Loan Manager
InstaLoan
10.2011 - 07.2015
High School Diploma -
Eagles Landing High