Summary
Overview
Work History
Education
Skills
Timeline
Generic

KIMBERLY CHUNG

Pembroke Pines

Summary

Highly motivated professional with a diverse background in medical services, management, sales, personal development, and customer service. Experienced in Personal Assistant, Rental Agent, and Phone Receptionist roles with strong multitasking and quick learning abilities. Recognized for exceptional customer service and adept at training and motivating colleagues through team building. Possess excellent interpersonal, organizational, and verbal communication skills, able to manage multiple projects in fast-paced environments. Skilled at interacting effectively with individuals from various backgrounds and professional levels, demonstrating self-motivation, attention to detail, resourcefulness, and professionalism.

Overview

22
22
years of professional experience

Work History

Uber Delivery

Uber Eats
02.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Insurance Agent

Great Care
11.2024 - 01.2025
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Security Officer

GE Motors
05.2017 - 10.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.

Personal Assistant /Consultant

Essence Skin & Laser
02.2016 - 05.2017
  • Conducted business research and worked with administrative assistants and office managers to improve employee morale, boost productivity and cut costs.
  • Managed executive's daily calendar and agendas, including coordinating travel for out of town business and personal engagements.
  • Performed day-to-day errands and coordinated events such as conferences, quarterly meetings, and business luncheons.
  • Prepared expense reports, maintained budgets and tracked and paid bills.
  • Accepted and processed customer payments in cash, credit cards and checks, checking for validity.
  • Acknowledged customer issues and resolved their problems quickly and efficiently.
  • Assisted clients in understanding their available options and helped them select the right service plans for their needs.
  • Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.
  • Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.
  • Greeted customers and offered them assistance where possible.
  • Informed customers about current promotions and sales, encouraging them to take advantage.

Office Assistant /Hr /Medical Records

Concept In Caregiving /Concept In Eldercare
01.2009 - 08.2012

Personal Assistant

America Best Car Rental KF Corp
01.2003 - 01.2009
  • Rental agent, personal assistant and phone receptionist, I am very experienced with multitasking in my workplace and a very fast learner.
  • Consistently recognized for great customer service proficient in training and motivating coworkers with strong focus on team building.
  • Excellent interpersonal, organizational, and verbal communication skills.
  • Able to effectively manage a variety of projects simultaneously in deadline driven environments.
  • Ability to interact well with people of all ethnic backgrounds and professional levels.
  • Self-motivated, detail oriented, resourceful and professional.

Education

High school diploma -

Hallandale High School
FL
01.2012

Home health aide certificate - cpr certification, hosa, health certificate, alzheimer's, aids, dementia, fall prevention certificate

Nursing Unlimited Inc.
FL
01.2009

Skills

  • Customer service
  • Communications
  • Dependable
  • Excellent communication abilities
  • Multi-tasking
  • Negotiation
  • Outstanding people skills
  • Organizational Skills
  • Teamwork

Timeline

Uber Delivery

Uber Eats
02.2025 - Current

Insurance Agent

Great Care
11.2024 - 01.2025

Security Officer

GE Motors
05.2017 - 10.2019

Personal Assistant /Consultant

Essence Skin & Laser
02.2016 - 05.2017

Office Assistant /Hr /Medical Records

Concept In Caregiving /Concept In Eldercare
01.2009 - 08.2012

Personal Assistant

America Best Car Rental KF Corp
01.2003 - 01.2009

High school diploma -

Hallandale High School

Home health aide certificate - cpr certification, hosa, health certificate, alzheimer's, aids, dementia, fall prevention certificate

Nursing Unlimited Inc.

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