Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Ciccone

Thornwood

Summary

A highly skilled executive assistant with a proven track record of providing exceptional support to C-level executives. Possesses strong analytical, verbal, and written communication skills, along with expertise in presentation and organizational management, enabling the delivery of impactful results across all levels of the organization. Detail-oriented and highly organized, leveraging technology and critical thinking to streamline processes, identify issues, and develop effective solutions that enhance overall operational efficiency.

Overview

20
20
years of professional experience

Work History

Executive Assistant - Americas Marketing & Communications

Mastercard
11.2017 - Current

Provided Executive Support:

  • EVP, Product Management & Consumer Credit | North America
  • SVP, Consumer Marketing & Sponsorships | Americas
  • SVP, B2B & Product Marketing | Americas
  • SVP, Communications | Americas
  • SVP, Strategy, Research & Insights | Americas

Proactively manage executive’s calendar, prioritizing meetings to ensure

Travel Coordination: Plan and organize domestic and international travel arrangements, including flights, accommodations, and ground transportation, ensuring all logistics are handled efficiently and cost-effectively.

Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.

Project Assistance: Support key business initiatives by managing timelines, deliverables, and coordination across teams. Ensure projects stay on track and assist with tracking progress.

Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.

Confidentiality & Reporting: Handle confidential information with the utmost discretion.

Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.

Decision Support & Prioritization: Help prioritize and manage tasks by providing timely, relevant information. Liaise between executives and various departments to ensure smooth communication and decision-making.

Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.

Office & Administrative Operations: Oversee office logistics, ensure the efficient flow of operations, manage supplies, and handle any administrative duties as required to maintain a productive workplace.

Collaborated on special projects to improve overall business operations within the organization efficiently.

  • Relationship Management: Build and maintain relationships with internal and external stakeholders. Act as a liaison between executives, staff, clients, and other key contacts.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Senior Business Assistant - North America Brand Marketing & Communications
  • Facilitated training and onboarding for incoming office staff.
  • Executive support: SVP, NAM Comms, SVP, B2B & Product Marketing, and VP Strategy Planning & Operations
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
  • Managed the team’s calendar, ensuring the timely scheduling of critical dates, meetings, and deadlines.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized and coordinated conferences and monthly meetings.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.
  • Enhanced efficiency of meeting outcomes by preparing detailed minutes and action items.
  • Improved document management and accessibility with creation of centralized digital repository.
  • Coordinated events and worked on ad hoc projects.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Answered high volume of phone calls and email inquiries.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.

Executive Assistant to the CEO and President

Curry Rockefeller Group
02.2011 - 06.2015
  • Provided comprehensive administrative support to the CEO and President of Curry Rockefeller Group, managing their schedules, coordinating travel arrangements, and handling a variety of daily tasks to ensure smooth operations.
  • Controlled and maintained all scheduling responsibilities for senior leadership including the creation of meeting agendas and all meeting materials.
  • Assisted in the creation of company-wide documents including templatizing and streamlining previously manual tasks to ensure consistency across all documents.
  • Developed department level surveys, analyzed and aggregated the data outputs to identify and present key trends to senior management for their development of action plans.
  • Managed all travel bookings including for the department as we as coordinating all main events and holiday gatherings.

Consultant

Heineken USA
01.2010 - 03.2010
  • Provided consulting support for Heineken's marketing division during the company-wide sales conference in Nashville, Tennessee, and assisted with the relocation of the team from White Plains, NY to their new office space in New York City.
  • Oversaw the calendar management for the Nashville Tennessee conference engaging with numerous public relations firms and brand agencies to ensure all events, commercials and press interviews were booked.
  • Coordinated the product sampling and tasting events for all Vice Presidents, Chief Marketing Officer and the Chief Executive Officer.
  • Lead contact for the Vice President of Marketing regarding all public relations agencies to manage and coordinate meetings and logistics.
  • Managed all travel bookings both domestic and international for the Nashville event and office relocation.
  • Arranged the shipping of Heineken goods to and from their headquarters in Holland.

Executive Assistant

Allied Capital
10.2005 - 01.2009
  • Provided comprehensive support to the Managing Director of the portfolio management team for the US region including additional Vice Presidents and Principles to ensure all day-to-day organizational tasks were completed in a timely fashion.
  • Spearheaded all travel arrangements for the group both domestic and internationally to ensure seamless travel with no issues.
  • Generated, managed, and catalogued the groups deal pipeline into the firm’s proprietary deal log maintain compliance to the firm’s policies.
  • Assisted in the preparation of all executive presentations, documents, and spreadsheets, including the preparation and delivery of all due diligence documents for board meetings.
  • Managed and coordinated the distribution of group memos and all communications.
  • Owned the office supplies management process regarding the ordering and delivery of all office supplies throughout the group ensuring all team members had the tools necessary to perform their jobs.
  • Double hatted when necessary to help alleviate workloads for the main reception desk as well as assisting other colleagues on projects to meet deadlines.

Education

Bachelor of Arts - History

Iona College
05.2005

Skills

  • Organizational & Planning
  • Time Management
  • Analysis & Reporting
  • Verbal & Written Communication
  • Business Documentation
  • Policy & Procedure Development
  • Problem-solving
  • Attention to Detail
  • Team Collaboration

Timeline

Executive Assistant - Americas Marketing & Communications

Mastercard
11.2017 - Current

Executive Assistant to the CEO and President

Curry Rockefeller Group
02.2011 - 06.2015

Consultant

Heineken USA
01.2010 - 03.2010

Executive Assistant

Allied Capital
10.2005 - 01.2009

Bachelor of Arts - History

Iona College
Kimberly Ciccone