Dynamic Administrative Assistant with a proven track record at Trinity Health, excelling in client relationship management and compliance with HIPAA standards. Recognized for streamlining operations and enhancing communication among multidisciplinary teams, while effectively managing complex scheduling and documentation processes. Committed to fostering collaboration and integrity in all interactions.
Overview
11
11
years of professional experience
Work History
Administrative Assistant III
Trinity Health
Ann Arbor, MI
08.2017 - Current
Provided assistance to the Anesthesiology System Chair, Vice Chair(s) and Director.
Facilitated collaboration efforts with Education Director.
Managed administrative tasks within the Department of Anesthesiology.
Ensured operational effectiveness and assistance to more than one hundred clinicians within the Department of Anesthesiology.
Processed reimbursement requests across multiple departments and locations.
Developed and implemented an anesthesiology airway schedule annually for multiple disciplines.
Coordinated on-call scheduling for Anesthesiology department using Web exchange.
Delegated presenter assignments for annual meetings.
Coordinated procedural scheduling operations to ensure seamless execution.
Composed letters, memos, reports, emails, presentations, and other written correspondence as required by leadership.
Coordinated meetings, including room reservations, catering, and technical setup, for seamless execution.
Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Handled confidential documents in an organized fashion according to established protocol.
Coordinated seven fellowships to ensure precise documentation for graduating and incoming fellows.
Served as the main liaison for operational and administrative matters with internal and external contacts.
Coordinated schedules for academic and clinical rotations across Neurology Clerkship students, Acting Interns, Master's students, PA, and clinical observers.
Directed adjustments to established fellowship curriculum and programs for leadership review.
Collaborated with ACGME to meet accreditation guidelines daily.
Oversaw documentation processes for compliance with national fellowship standards.
Organized the Epilepsy EEG Course twice a year for global participants.
Managed international records in collaboration with Case Western Immigration Office.
Organized special events and conferences efficiently.
Oversee the coordination of Epilepsy Grand Rounds while ensuring efficient budget management.
Administrative Assistant II
University Hospitals Cleveland Medical Center
Cleveland, Ohio
10.2013 - 09.2015
Managed administrative duties for two physicians in Neurological Institute.
Streamlined calendar operations by organizing offsite activities, travel logistics and rotational duties.
Ensured accuracy and organization of over 400 medical files.
Facilitated communication between patients and physicians to enhance treatment plan comprehension.
Ensured compliance with privacy regulations for secure handling of patient records.
Efficiently addressed patient inquiries with prompt attention.
Ensured accurate tracking of annual CME spending and processed related claims successfully.
Arranged interview itineraries for candidates applying to General Neurology roles.
Education
Associate's Degree - Medical Record Administration
Bryant and Stratton College
01.2013
Skills
Kindness in Interaction
Facilitating Resolution Strategies
Client Relationship Management
Strong Organizational Skills
Compliance with HIPAA Standards
Experienced with Microsoft Office Suite
Commitment to Integrity
Trainer & Mentor
Effective Resource Allocation
Resourceful
Minute taking
Expense validation
Inventory supplies
References
References available upon request.
Timeline
Administrative Assistant III
Trinity Health
08.2017 - Current
Academic Education Coordinator
University Hospitals Cleveland Medical Center
09.2015 - 07.2017
Administrative Assistant II
University Hospitals Cleveland Medical Center
10.2013 - 09.2015
Associate's Degree - Medical Record Administration