Kimberly Clark
San Jose,CA
Summary
Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities. Customer-focused professional with a successful 28-year career in the Retail industry.
Overview
29
29
years of professional experience
Work History
Department Manager
Longs Drugs/Cvs Pharmacy
San Jose, CA
06.1994 - 01.2023
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash-handling duties such as counting money, balancing registers, and preparing bank deposits.
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Conducted weekly inventory of supplies, equipment, and food items.
- Assisted customers with product selection when needed.
- Maintained accurate records of daily transactions and deposits.
- Addressed any issues that arose during the shift in a proactive manner.
- Identified areas of improvement within the department and implemented necessary changes.
- Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
Office Intern
Intel
Santa Clara, CA
06.1995 - 10.1995
- Provided administrative support to the office staff by answering phones, filing documents, and data entry.
- Assisted with meeting preparation including photocopying materials and setting up conference rooms.
- Organized materials and distributed to staff members.
- Answered customers' questions regarding services offered by the company via phone or email.
- Coordinated staff travel arrangements and prepared itineraries.
- Managed reception area and scheduled appointments.
- Processed incoming mail and packages according to established procedures.
- Worked with team members to promote great customer service and a pleasant work environment.
Education
Bachelor of Arts - Early Childhood Education
San Jose State University
San Jose, CA05-2001
Associate of Arts - Early Childhood Education
West Valley Community Collage
Saratoga05-1998
Skills
- Database Management
- Sales Reporting
- Customer Service
- Workflow Coordination
- Cost Planning
- Operations
- Scheduling
- Order Management
- Administrative Support
- Bookkeeping Operations
- Data Entry
- Payment Processing
Timeline
Office Intern
Intel
06.1995 - 10.1995
Department Manager
Longs Drugs/Cvs Pharmacy
06.1994 - 01.2023
Bachelor of Arts - Early Childhood Education
San Jose State University
Associate of Arts - Early Childhood Education
West Valley Community Collage
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