Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
27
27
years of professional experience
Work History
Store Manager
Dollar General Distribution Center
08.2014 - 05.2024
Optimized labor scheduling according to store needs while adhering to budget constraints.
Managed inventory control, cash control, and store opening and closing procedures.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Assisted in recruiting, hiring and training of team members.
Trained and guided team members to maintain high productivity and performance metrics.
Approved regular payroll submissions for employees.
Rotated merchandise and displays to feature new products and promotions.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Completed point of sale opening and closing procedures.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
Assisted with hiring, training and mentoring new staff members.
Tax Professional
H&R Block
01.2013 - 04.2014
Preparing tax returns for individuals and small businesses
Water Department Clerk/City Recorder
City of Montrose
01.1997 - 07.1999
Accounts receivable and payable. Maintaining all records and preparing all monthly and quarterly reports for council meetings.
Education
Bachelor In Business And Finance - Accounting And Finance
Kaplan University
Davenport, IA
Timeline
Store Manager
Dollar General Distribution Center
08.2014 - 05.2024
Tax Professional
H&R Block
01.2013 - 04.2014
Water Department Clerk/City Recorder
City of Montrose
01.1997 - 07.1999
Bachelor In Business And Finance - Accounting And Finance