Kimberly Clifford-Bivens
Muncie
Summary
Results-driven TE Lead and tax specialist with a proven track record of delivering high-stakes projects with precision. Adept at maintaining accuracy under pressure and successfully managing multiple assignments in fast-paced environments. Demonstrates strong adaptability to shifting priorities while ensuring compliance and efficiency.
Overview
5
5
years of professional experience
Work History
Clerical Assistant 2
Indiana Department Of Corrections
Pendleton
10.2024 - Current
- Determined and assigned inmates to appropriate housing.
- Supervised adult offenders to monitor compliance with court ordered conditions.
- Ensured compliance with state regulations governing corrections case management practice.
- Reviewed parole and probation reports for accuracy prior to submitting them to the court system for consideration of release or sentencing modification decisions.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Updated and maintained databases with current information.
- Maintained updated knowledge through continuing education and advanced training.
- Ensured that all necessary paperwork was completed accurately when an inmate is transferred between facilities or released from prison.
- Participated in team meetings with other professionals involved in the rehabilitation process of an inmate.
Agency TE Lead
Intuit Inc
Remote
01.2022 - Current
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Boosted team performance by developing customer service training materials and conducting service training.
- Collaborated closely with cross-functional teams to align project objectives and deliverables with the overall business strategy.
- Fostered a positive team environment through open communication channels and regularly scheduled check-ins.
Tax Professional
Jackson Hewitt
Muncie
11.2019 - 05.2021
- Managed multiple tax preparation projects simultaneously, ensuring timely completion and filing.
- Reviewed financial records, such as income statements and documentation of expenditures, to determine forms needed to prepare returns.
- Finalized and processed paperwork with local, state and federal government authorities.
- Conducted client interviews to gather necessary documentation and information for tax preparation.
Education
Associate of Science - Business Adminstration
Colorado Technical University
Colorado Springs, CO05-2019
Skills
- Strategic Marketing Proficiency
- Evidence-Based Decision-Making
- Performance analysis
- Team Leadership
- Event Coordination
- Project planning
- Effective Team Engagement
- Skilled in Managing Multiple Tasks
- Effective Problem Resolution
- Decision-making capabilities
- Cross-Functional Collaboration
- Resourceful Concept Development
Affiliations
- Photography and Videography
- Homeschooling
- Historical Reenacting
References
References available upon request.
Timeline
Clerical Assistant 2
Indiana Department Of Corrections
10.2024 - Current
Agency TE Lead
Intuit Inc
01.2022 - Current
Tax Professional
Jackson Hewitt
11.2019 - 05.2021
Associate of Science - Business Adminstration
Colorado Technical University
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