Kimberly Clough

• Directed operations for a multi-site diagnostic imaging program supporting 7 healthcare facilities, 243,000+ eligible beneficiaries, 12,500+ annual diagnostic imaging exams, and multimillion-dollar resources while aligning personnel, budgets, and strategic priorities.
• Led $3M+ capital equipment acquisition projects, developing business cases, defining operational requirements, securing funding, coordinating vendors and stakeholders, and managing implementation from concept through execution.
• Reduced patient reschedules by 81%, restoring 420+ appointments annually, recovering 520+ staff hours, reducing operating costs, and improving patient access through Lean process improvement initiatives.
• Presented operational analyses, project updates, risk assessments, budget recommendations, and strategic planning initiatives to executive leadership, supporting informed decision-making across multiple departments.
• Managed cross-functional initiatives involving military leaders, civilian employees, contractors, and vendors to modernize operations, strengthen regulatory compliance, improve workflows, and enhance organizational performance.
• Directed quality assurance, accreditation, radiation safety, compliance, and continuous process improvement programs while maintaining readiness across 7 medical facilities.

• Directed operations for an international diagnostic imaging program supporting 11 providers, 8 geographically separated clinics, 3,500+ beneficiaries, and a 54,000-square-mile service area.
• Managed cross-functional operations involving military leaders, civilian personnel, contractors, and international stakeholders while ensuring regulatory compliance, quality assurance, operational readiness, and uninterrupted patient care.
• Administered departmental budgets, PACS administration, electronic medical records, and $650,000+ in diagnostic imaging assets supporting NATO mission requirements.
• Planned inspections, deployment readiness, contingency operations, organizational programs, and records management supporting 100+ personnel.
• Led process improvement initiatives that streamlined workflows, strengthened inspection readiness, reduced operational delays, and improved organizational efficiency.

• Served as the Squadron Commander’s executive operations coordinator supporting 300+ personnel across 4 organizational divisions, managing executive correspondence, taskings, inspections, awards, performance reports, and strategic priorities.
• Coordinated executive administrative operations, readiness programs, compliance activities, inspections, and executive communications while providing senior leadership with operational updates and recommendations.
• Redesigned awards tracking, performance reporting, and administrative workflows, reducing commander review time, improving reporting accuracy, and increasing organizational efficiency.
• Managed a $30,000 administrative budget while coordinating executive meetings, recognition programs, standardized operating procedures, and personnel training.

• Performed diagnostic radiography, fluoroscopy, portable X-ray, and CT imaging supporting a 56,000+ patient population, collaborating with physicians and multidisciplinary healthcare teams across emergency, inpatient, outpatient, and surgical settings.
• Led safety, infection control, quality assurance, peer review, and training initiatives supporting 80+ personnel, managed $7.8M in diagnostic imaging equipment, and ensured compliance with Air Force, Joint Commission, OSHA, and regulatory standards.
• Developed training materials, continuity guides, quality assurance processes, workflow improvements, and standardized procedures while mentoring 21 radiology students.
• Deployed in support of Operation New Dawn, providing emergency diagnostic imaging during mass casualty events, managing $1.2M in deployed medical equipment, and transmitting 1,300+ diagnostic images that enabled lifesaving treatment and aeromedical evacuation of critically injured patients.