Summary
Overview
Work History
Education
Skills
Certification
Timeline
Barista

Kimberly Coleman

Baton Rouge,LA

Summary


Caring and empathetic Direct Care Worker with 9 years of experience providing therapeutic support for adults with disabilities. Competent planner, developer and implementer of complex individual program plans. Certified medication administrator, verifying patient medicine and nutrition plan adherence according to strict detail. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.


Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.


Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.


Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations. Track record of effectively troubleshooting issues and maintaining patient confidentiality.


Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

13
13
years of professional experience
1
1
Certification

Work History

Direct Care Worker

Direct Care
Gonzales, LA
10.2016 - Current
  • Perform house keeping duties, such as cleaning, cooking, doing the laundry, and running errands
  • Administer bedside or personal care such as ambulation or personal hygiene assistance
  • Record client progress and services performed
  • Report any accidents that may happen.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Administered medication as directed by physician.
  • Scheduled and accompanied clients to medical appointments.
  • Monitored and assisted residents through individual service plans.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Documented vitals, behaviors and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Evaluated client progress toward established annual and quarterly goals.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Ran errands for patients, did shopping and picked up other necessities.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Analyzed overall patient performance and recommended adjustments to care plan goals, supporting individual progression.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Used company software and databases to maintain records of services performed and patient conditions.

Security Guard

Huffmaster
Geismar, LA
04.2015 - 12.2018
  • Maintain safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Permitted entry with escort for approved persons into secure locations.
  • Oversaw daily monitoring and patrolled buildings, grounds and work sites.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
  • Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
  • Provided basic first aid and CPR to individuals in need of medical care until arrival of emergency medical personnel.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Direct Service Worker

Joy PCA Services
Baton Rouge, LA
02.2013 - 11.2015
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted disabled clients to support independence and well-being.
  • Supervised daily activities and provided assistance to staff.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.
  • Assisted with daily living activities, running errands and household chores.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Education

Diploma - Medical Billing and Coding

Learning Bridge Career Institute
Houma, LA
2013

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Assumption High School
2008

Skills

  • First Aid and Safety
  • Care Plan Assessment
  • Behavioral Management
  • Administering Medication
  • Patient Care
  • Rehabilitation
  • Cleaning
  • Meal Preparation
  • Patient Bathing
  • Diabetes Diagnosis and Treatment
  • Muscular Dystrophy Diagnosis and Treatment
  • ADLs Assistance
  • Clinical Documentation
  • Adaptive Equipment
  • Records management
  • Data security procedures
  • Coding error resolution
  • Patient data compilation
  • Medical billing code accuracy
  • Records review
  • Data Entry
  • Problem-Solving
  • Flexible and Adaptable
  • MS Office
  • Organization and Time Management
  • Proficiency in Microsoft Office

Certification

CPR Certification First Aid Certification

Timeline

Direct Care Worker

Direct Care
10.2016 - Current

Security Guard

Huffmaster
04.2015 - 12.2018

Direct Service Worker

Joy PCA Services
02.2013 - 11.2015

Diploma - Medical Billing and Coding

Learning Bridge Career Institute

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Assumption High School

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Kimberly Coleman