Kimberly Collett
Riverdale,GA
Summary
Dynamic professional with a proven track record at Collett Cleaning, excelling in customer service and time management. Recognized for enhancing client satisfaction through efficient processes and strong communication. Dependable and adaptable, I foster teamwork while maintaining attention to detail, ensuring high-quality service in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Cleaning Residential and Business
COLLETT CLEANING
01.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
CNA
Home Health Care
10.2014 - 02.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Supported patients in self-feeding and assisted feeding according to specific requirements.
CNA
Westbury Nursing and Rehab
09.2008 - 05.2014
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Education
Certified Nursing Assistant/Medical Assistant -
Westbury Rehabilitation And Nursing
Georgia, AtlantaSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organization and time management
- Verbal communication
Timeline
Cleaning Residential and Business
COLLETT CLEANING
01.2019 - Current
CNA
Home Health Care
10.2014 - 02.2019
CNA
Westbury Nursing and Rehab
09.2008 - 05.2014
Certified Nursing Assistant/Medical Assistant -
Westbury Rehabilitation And Nursing