Kimberly Collins

Car Salesperson Responsibilities:

• Greet and assist customers, providing product information and test drives.
• Negotiate pricing, financing, and trade-in deals.
• Close sales and complete necessary paperwork.
• Maintain product knowledge and update inventory details.
• Build customer relationships through follow-ups and outreach.
• Participate in promotions and generate leads.

• Developed strong relationships with clients, resulting in repeat business and positive feedback.
• Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.
• Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
• Enhanced customer satisfaction by addressing and resolving complex issues promptly and professionally.

• Developed strong relationships with clients, leading to increased repeat business and referrals.
• Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
• Maintained up-to-date knowledge of fashion trends and industry news, ensuring relevant styling suggestions for clients.
• Monitored current trends to understand fashions and better serve customer needs.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.

• Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
• Collaborated with other departments to address recurring customer concerns, improving overall service quality.
• Coached employees through day-to-day work and complex problems.
• Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

• Ensured safety regulations were followed on-site, minimizing accidents and maintaining a safe working environment for all personnel.
• Collaborated with field technicians to maintain equipment and perform routine maintenance, extending the life of assets.
• Conducted thorough inspections of facilities, identifying potential hazards or violations and implementing corrective actions promptly.
• Coordinated preventive maintenance and repairs on wellhead equipment and pumps.
• Maintained clean, tidy and professional well operations in line with company standards.

I did not finish coursework for this degree